Customer Care Rep

YOH Services LLC
United States, Georgia, Berlin
Nov 23, 2024
Customer Care Rep Category: Call Centre & Customer Service Employment Type: Contract Reference: BH-379336 Yoh has a contract opportunity for a Customer Care Rep role with our client in the for an Onsite opportunity located in Berlin, CT. 13-Month contact with the possibility of extension/permanent hire Pay Rate: $20.00 - 25.00hr DOE Onsite Roles & Responsibilities: Supports program implementation through direct interaction with customers interested in energy efficiency services. Performs administrative tasks directly related to the daily implementation and support of residential and commercial and industrial energy efficiency programs. Responsible for managing customer interactions including call activity, internet activity and tracking system lead processing for residential and/or commercial/industrial customers, as needed. May also aid in reporting and rebate processing for energy efficiency programs. Individual may also provide administrative support to other areas of Energy Efficiency. Qualifications: Required Skills: Education/Experience: Associate degree in business, marketing or the equivalent work experience. Five (5) to six (6) years related experience required. Works well under pressure. Highly organized with the ability to multitask in a fast-paced environment. Must be extremely detail-oriented, organized and a team player. Problem-solving skills and good follow-through essential Ability to multi-task in fast-paced, dynamic environment Strong time-management skills Email marketing experience. If This Sound Like You, Apply Now! Recruiter: Casie Griffin Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here! Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. unity Employer, M/F/D/V. Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.