Associate Director of National Accounts

Terracon Consultants, Inc.
life insurance, paid time off, tuition reimbursement, 401(k), remote work
United States, Kansas, Olathe
Nov 26, 2024
Job Description The National Account Program continues to grow within Terracon, and as a result, we are adding a new Associate Director of National Accounts (ADNA) position to support our National Account Program. This is both a critical and strategic position that will work closely with our Director of National Accounts (DNA) and our National Account Managers (NAMs) to help continue the growth and success of the program. This position can be filled anywhere in the US, preferably close to a Terracon office and/or airport. General Responsibilities: Primarily focused on supporting the Part-Time National Account Manager (PT NAM) Program and the DNA. Support Terracon's strategic plan and provide guidance to promote the safety, profitability, continued growth and success of the National Account Program. Assist with standardizing companywide processes and develop, identify, and assess opportunities for revenue growth throughout the program. Assist with the leadership and development of PT NAM group to help develop, support, and grow their capabilities as NAMs. Monitor the effectiveness of approaches and recommend programmatic improvements, specifically within the PT NAM Program. Essential Role and Responsibilities: Under the direction of the DNA, support the vision and provide guidance and leadership to promote safety, profitability, and growth of the Part-Time National Account Manager (PT NAM) Program, consistent with the overall strategic and company plans. Through collaboration and influence, assist the PT NAMs in developing plans and implementing actions to achieve growth and profitability targets. Lead a quarterly PT NAM call with PT NAMs subdivided into groups for improved interaction and collaboration. Lead the PT NAM survey each year to gather information to assist with positive changes to the program. Assist the DNA with strategy development to drive programmatic improvements to the PT NAM Program. Support the DNA with interactions and collaboration with Divisions, Sectors and Service Lines to develop specific strategic initiatives and to ensure proper execution. This includes, but is not limited to, common goals, gap analyses, and pod team strategies within the PT NAM Program. Ensuring strategic initiatives are promoted through the national account program and supported by the PTNAMs. Lead the PT NAM Mentorship Program and hold quarterly training classes for PT NAMs to continually improve the depth of our capabilities across the program. Promote sharing of "best practices" between PT NAMs. Provide guidance to PT NAMs in evaluating and managing the financial performance of their national accounts. Perform financial reviews on PT NAM accounts and work with NAMs, Operations, and Finance to reduce WIP and AR within the National Account Program. Assist the DNA with the vetting process for new National Accounts. Assist the DNA in identifying qualified PT NAM candidates for new or unrepresented National Accounts. Review Weekly Customer Activity Report and link affiliated clients to existing National Accounts. Assist the DNA with support to PT NAMs for client, project, and program challenges within the program. Lead and support the development and completion of SOQs, Vendor Forms, and other key documents for National Accounts with Corporate Marketing. Develop and deliver client presentations as part of relationship development and business development activities and / or qualifications and proposal presentation / interview teams. Be active / visible in national trade associations related to our national clients / potential clients. Assist the DNA in the development of national pricing for clients that meet our financial objectives. Work with Sectors, Service Lines, and Operations to expand business through geographies, services lines and sectors; and supporting NAMs to sell services through the lifecycle. Drive the importance of leading through safety by our PT NAMs. Assist in the development of safety action plans for select accounts and establish goals for a safe working environment. Set the example for others to follow. Requirements: Ability and willingness to travel throughout the United States, as necessary. Bachelor's degree in technical discipline practices by the Firm including Engineering, Environmental Science or Geology and 15 years' related experience. Or, in lieu of a degree, a minimum of 19 years' related experience. Valid driver's license with acceptable violation history. Demonstrated experience in growing large National Accounts. Demonstrated experience in working across geographies and service lines within National Accounts. Demonstrated experience in influencing peers and superiors to achieve positive results in the absence of a direct reporting obligation. Demonstrated experience in leadership development and leading teams. This position has been categorized as a "Remote Only" position. "Remote Only" employees do not have a designated workspace at an office, and typically work from home or another location. The national standard salary range for this position is $138,000-$213,900, with a goal to hire around the mid-point of the salary range. The base range may be adjusted based on the specific location of the applicant. Final agreed upon compensation is based upon individual qualifications and experience. #LI-TB1 About Terracon Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace. Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs. EEO Statement Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.