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Program Manager

Ducommun, Inc.
United States, California, Gardena
268 East Gardena Boulevard (Show on map)
Nov 18, 2024

Program Manager

This is a on-site opening at either our Gardena or Orange, CA facility.

The following describes in general terms the
purpose and scope of the position. The Program Manager is responsible for the
execution of all aspects of the program to ensure that all activities are
carried out in accordance with technical and contractual requirements,
schedules and budgets. The Program Manager is the focal point for the company
for communications with the customer (internal / external) and is responsible
to ensure customer requirements are flowed down to all functional departments.

Who are we?

Founded in 1849, Ducommun is the oldest company in
California. Starting as a hardware supply store during the California Gold Rush
and eventually assisted in the birth of the aerospace industry in Southern
California by providing aircraft aluminum to early aerospace pioneers like
Lindbergh, Douglas and Lockheed.

Today Ducommun is a global provider of innovative
manufacturing solutions for customers in the aerospace, defense and industrial
markets. We specialize in electronic and structural systems, producing complex
products and components for commercial aircraft platforms, mission-critical
military and space programs, and sophisticated industrial applications.

Our facilities in Gardena and Orange, CA are a
leading global supplier of large stretch formed aircraft skins, hot forming of
titanium, superplastic forming and complex fastened and welded
assemblies.

Job Summary

1. Focal point for customer communication and interface:

  • Manage communications and relationships between Ducommun and its customers. Communication and tracking of customer scorecards and surveys.
  • Represent the company in contacts with the customer and outside parties for all issues concerning the assigned program.
  • Provide timely notification to management and customer of program cost, quality or schedule impact.
  • Execution of New Product Introduction
  • Provide a coordinated company response to customer requirements (commercial - technical) and inquiries (voice of the customer).
  • Presentation of program reviews to Customer.

2. Internal Communication and interface:

  • Communicate within to proper coordination of customer requirements (schedule, recovery plans, reports, etc.). Ensure that the company's capabilities and business interests support customer requests.

  • Manage program team to ensure efficient and effective goal attainment in support of the Program Management functional metrics, corporate policy, regulatory guidelines and budget parameters.
  • Coordinate technical and operational requirements with stakeholders to ensure the voice of the customer has been achieved.
  • Coordinate the financial controls to integrate time phased budgets and program schedules that support contractual commitments and company goals.
  • Communicate customer cost reduction and process improvement goals to company management and coordinate response that highlights/demonstrates company commitment to continuous improvement.

  • Oversight of Program Management backlog/booking input into the MRP system to ensure alignment with company goals.
  • Presentation of program reviews to Sr. Leadership.

3. Contract Management:

  • Analyze and review contracts to verify Terms and Conditions, Work Statements, Funding, Performance Periods, Deliverables, and other customer General Conditions. Coordinate review of terms and conditions with DCO Director of Contracts as necessary.
  • Prepare negotiation plan and lead the negotiation team for all customer negotiations.
  • Manage and track program compliance to purchase order requirements.
  • Prepare assertions and claims to customer in accordance to contract parameters.

4. Operational Management:

  • Responsible to coordinate with Operations Management to review requirements for programs as they relate to:
  • Operational Performance:
    • Metrics - development and execution
    • KPI and TTI tracking on a monthly basis
    • Day to day performance to plan (cost, quality and schedule)
  • Staffing
  • Planning for
    Capital Expenditures / preventive maintenance

5. Fiscal Management:

  • Review program performance to provide ongoing visibility for project cost, margin and schedule (actual vs. projected).
  • Provide input to Finance for individual program cash flow plans.
  • Support the Finance Department for invoice submittal and in resolving late payment receipts and customer claims/assertions.

6. Development and growth of the Program:

  • Responsible for oversight and management of business unit bookings, backlog, past due, receivables and sales forecasts.

  • Manage and maintain business unit booking and sales tracking system that supports the company monthly summary reports.
  • Coordinate planning and acquisition of follow-on business within the lead time constraints.

  • Coordinate with Business Development to identify, strategize and capture new business opportunities.
  • Travel to customers up to 30% of the time.

  • Support customer cost reduction and process improvement activities that demonstrate the company's commitment to continuous improvement.
    • Incorporation of lean methodologies

7. Proposal Management:

  • Lead the Proposal Team in the development, preparation and customer submittal of proposals for new and follow-on business. Will have assistance by Estimating on cost development, schedule, and capital requirements.
  • As required support customer / DCAA / DCMA audits.

Required Skills and Qualifications

  • Must possess the ability to lead without authority, negotiate and manage by influence.
  • Strong people and time management skills are required.
  • Excellent verbal and written communication skills are required; must be able to communicate effectively and professionally with customers and across all organizational levels.
  • Experience in production control, contracts management, project management or contracts management, are key talents.
  • Detail oriented, positive friendly customer service are key attributes.
  • Computer knowledge and skills, i.e. MS Office Suite - Word, Power Point and Excel is required.
  • Basic understanding of lean and six sigma principles and methodologies.
  • Experience with MRP systems is beneficial.
  • Team oriented with a continuous improvement outlook.

Required Experience and Education

  • BA/BS degree required or equivalent years of experience.
  • Certification in PMP and or CAPM preferred, Contracts Administration, Project Management a plus.
  • 1-3 plus years in an aerospace or manufacturing environment.
  • Oversight of Program(s) valued at $10 million or a higher is a plus. Program(s) oversight of 10 million a plus.
  • Supervisory experience a plus.

This is a generic job posting for a Program Manager. Depending on the candidate's skills, qualifications and experience, they will be hired into an entry (I) level or intermediate (II) level job and pay scale.

Base Compensation: USD 73,023.00 - 99,636.00 Paid Salaried

Equal Opportunity Employer
Veterans/Disabled

268 E. Gardena Road
Gardena, California, 90248
United States

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