Dir, Commission & Sales Analytics

Charter Communications

United States, Connecticut, Stamford

Nov 21, 2024

This Director position is responsible for partnering with sales leadership on compensation strategy, proof-of-concept modeling, design optimization, commission plan development and processes.

In this role you will manage sales compensation plans and special incentives that drive intended sales behavior. As well as managing sales performance analytics and commission expense KPIs.

You will also be responsible for oveerseeing the reporting, analytics, and forecasting of sales commission expenses for the supported business channels.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Work closely with executives and senior business leaders to develop compensation designs, execution and communications of all plans.

Validate audit requirements and compliance with policies.

Create and present modeling of what-if scenarios and impact of prospective changes to compensation plans.

Proactively identify areas of opportunity and/or improvement based on trends in the data, and use these insights to inform new products and/or operational improvements.

Direct high visibility projects to identify and resolve issues of strategic importance to the organization.

Oversee data integration from multiple sources to produce forecasts, reports, ad hoc requests, dashboards, etc.

Interpret data, analyze results, and provide insights to determine operational impact, trends, and opportunities.

Develop reports and deliverables for upper management and communicate with all levels of stakeholders.

Identify opportunities to use data to develop new strategies and improve business performance and utilize knowledge of mathematical modeling and other optimization methods to perform quantitative and qualitative data analysis.

Act as the liaison across differrent functional groups including Corporte Compensation, HR, Sales Operations, Sales Leadership and Internal Audit.

Lead and direct the work of 6 analysts for effective business support and responsiveness.

Perform other duties as requested.

Required Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Demonstrated knowledge of best practices in the sales process - from lead generation to sales training
Excellent financial acumen and discipline around forecasting and business planning
Superior problem solving skills detail oriented and well-organized
Ability to analyze and interpret qualitative and quantitative data
Effective business planning and forecasting skills
Comprehensive analytic, organizational, and problem solving skills
Ability to focus on overall strategy
Effective team and relationship building skills
Ability to analyze data and develop and present data driven reports
Ability to document, prepare and present executive level presentations
Comprehensive analytic, organizational, and problem solving skills
Ability to focus on overall strategy
Effective team and relationship building skills
Proven leadership and mentoring skills
Ability to document, prepare and present executive level presentations
Expert level knowledge of advanced Excel

Required Education

Bachelor's degree in business, finance, marketing or equivalent experience.

Required Related Work Experience and Number of Years

Management experience - 5+
Sales compensation/sales operations experience 8+

Preferred Education

Master's degree

#LI-MA

BDA725 2024-41780 2024

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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