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Check-In Administrator

Cherokee Federal
401(k)
United States, Georgia, Savannah
Nov 24, 2024

Check-In Administrator

The Check-In Administrator will support the Federal Emergency Management Agency (FEMA) to support disaster response operations and manage temporary facility support services. A Check-In Administrator is responsible for managing the check-in process for guests or customers at a facility, such as a hotel, resort, or event venue. Their primary role is to ensure a smooth and efficient check-in experience for guests. The Check-In Administrator greets arriving guests, verifies their identification, and retrieves reservation details to initiate the check-in process.

Compensation & Benefits:



  • Estimated Starting Salary Range for Check-In Administrator: Pay commensurate with experience.
  • Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.


Check-In Administrator Responsibilities Include:



  • Leads and provides desk services such as check-in, check-out and data management
  • Adheres to Quality Assurance and Quality Control, SOPs, and Site Manager guidance and direction
  • Organizes onsite personnel, staff, subcontractors, and occupants during tasks that require the check-in/check-out process to ensure accountability and safety protocols are followed
  • Ensures all personnel follow guidelines during check-in/check-out process
  • Provides daily reports and logs to Site Manager
  • Knowledge of federal ADA requirements
  • Performs other job-related duties as assigned


Check-In Administrator Experience, Education, Skills, Abilities requested:



  • An associate degree with no less than 5 years of professional experience working as an Administrator preferably in a government environment.
  • Ability to organize data for processing and reporting
  • Ability to multi-task multiple tasks at the same time
  • Ability to provide customer service within a difficult environment
  • Ability to disseminate information and ensure it is processed properly
  • Ability to adhere to safety guidelines, regulations, and company policies
  • Ability to use multiple types of computer systems such as laptops, scanners, and handheld devices
  • Traveled as a part of work requirements
  • Bilingual (English/Spanish) communication skills are not required but are preferred
  • Ability to communicate clearly and effectively via oral and written means
  • Ability to remain calm in the midst of difficult circumstances and emergencies
  • Advanced knowledge of disaster services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance
  • Proficient in utilizing Outlook, Word and Excel; PowerPoint, and SharePoint
  • The ability to successfully pass a drug screen and a federal background check is mandatory
  • Past applicable job experience may include, but is not limited to: Front Desk Administrator, Receptionist, or Guest Registration
  • Must pass pre-employment qualifications of Cherokee Federal


Company Information:

Cherokee Nation Federal Consulting (CNFC) provides support, services, and solutions to federal and commercial customers. The company takes a personalized approach to solving our clients' toughest challenges, helping you make the most of your skills. CNFC is part of Cherokee Federal - a team of tribally owned federal contracting companies. For more information, visit cherokee-federal.com.

***As required by our governmental client, this position requires being a US Citizen, lawful resident alien, citizen of American Samoa or other territory owning permanent allegiance to the United States.

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

#CherokeeFederal #LI

Similar searchable job titles



  • Front Desk Administrator
  • Guest Services Administrator
  • Check-In Coordinator
  • Receptionist
  • Hospitality Administrator


Keywords



  • Check-in process
  • Guest registration
  • Front desk operations
  • Reservation management
  • Customer service


Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, Accommodation request, and Presidential EO 14042 Notice.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

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