Sr Site Reliability Engineer: Infrastructure as a Service for On-Premises Cloud - Storage

"This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week."

JOB SCOPE

As a Sr Site Reliability Engineer in Infrastructure as a Service for on-premises cloud, you will be responsible for ensuring the reliability, availability, and scalability of our, IaaS platforms, cloud infrastructure, automation, and tooling. You will work closely with our engineering, development, operations, and security teams to design, implement, and maintain a highly available and secure IaaS platform. You will be responsible for designing, building, and maintaining the infrastructure, monitoring and alerting systems, and ensuring high availability of our services. Additionally, you will play a key role in automating processes and developing tools to improve operational efficiency. This role will focus on Storage and Data Protection Platforms

DUTIES AND RESPONSBILITIES

• Design, build, and maintain highly available, scalable, and secure infrastructure for our on-premises private cloud IaaS offering.
• Develop and implement monitoring and alerting systems to ensure the reliability and availability of our services.
• Automate processes and develop tools to improve operational efficiency and reduce manual intervention.
• Collaborate with development and operations teams to troubleshoot and resolve infrastructure issues.
• Conduct regular performance testing and capacity planning to ensure optimal performance of the infrastructure.
• Ensure that our PaaS and IaaS platforms meets the needs of our customers, including internal and external stakeholders.
• Develop and implement processes for incident management, problem management, and change management in alignment with Charter Incident and Change Management Polices
• Continuously monitor and analyze the performance of PaaS and IaaS services to identify and resolve issues proactively.
• Develop disaster recovery and business continuity plans and perform regular testing to ensure their effectiveness.
• Participate in capacity planning and performance optimization efforts.
• Perform Upgrades and Migrations of Storage platforms.

BASIC / MINIMUM QUALIFICATIONS

• Bachelors degree in Computer Science, Engineering, or related field, and/or equivalent work experience.
• Minimum four (4) years of Network experience (i.e. in site reliability engineering or systems engineering focusing on Dell, NetApp, VAST, and Pure Storage Platforms working with Block, File, and Object platforms).
  Minimum four (4) years of Systems Administration experience (i.e. working with IaaS platforms and related technology for virtualization, compute, storage, and network).
  Minimum four (4) years of Troubleshooting experience (i.e. IaaS platforms and related technology for virtualization, compute, storage, and network).
• Minimum two (2) years of Scripting experience (with languages such as Python, Ruby, or Bash).
• Minimum one (1) year of Container Services.

REQUIRED JOB QUALIFICATIONS

• Knowledge of PaaS, IaaS, Kubernetes, Docker, Rancher, GIT, Repository Management, Server Compute, SAN Storage, Virtualization, IP Networks, Data Center Operations, Linux, and Windows Systems Administration.
• Ability to handle multiple projects and tasks.
• Ability to mentor junior engineers and lead technical teams and programs.
• Strong decision making and problem-solving skills while working under pressure.
• Strong communication and collaboration skills.
• Ability to use personal computer and software applications.
• Knowledge of all FCC compliance reports and other rules and regulations.
• Knowledge of Cable Television or related technologies.

PREFERRED JOB QUALIFICATIONS

• Experience working in a DevOps or Site Reliability Engineering role.
• Experience with Infrastructure as a Service technologies.
• Experience with Infrastructure as Code, scripting and development.
• Experience with virtualization platforms such as VMware, Nutanix or OpenStack.
• Experience with Unix/Linux or Windows systems administration.
• Experience with Compute in a Cloud Environment using Rack Mount and Blade Servers.
• Experience with Storage in a Cloud Environment using SAN, HCI, or Software Defined block, file, and object focusing on Dell and Pure Storage Platforms.
• Certifications in Virtualization, Kubernetes, Docker, Containers, Compute, Storage, Networking, Public Cloud and Operating System technologies.