Lead Certified Medical Assistant

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row!

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

We are searching for a talented Lead Certified Medical Assistant

*$2,500 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)*

Hours: 40hrs

Shift: Day shift; 8:00am - 4:30pm

Location: General Surgery - Hyannis, MA

A career at Southcoast Health offers you:

A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Position reports to the Practice Manager/designee, and under the Medical Assistant Supervisory Agreement, performs a variety of medical assisting duties for assigned Office(s) within Southcoast Physicians Group. Under the supervision of providers and nurses, and in collaboration with caregivers, patients, and families, provide the highest quality of care and treatment for all patients. Assist providers with patient care and procedures, documenting in an electronic medical record (EMR). Facilitate efficient flow of patients through the clinic. Communicate with patients via phone and electronic portal regarding test results, surgery schedules, procedures and follow-up directions under supervision and within scope. This lead role requires close collaboration with the practice leadership team and providers. This role will serve as Train the Trainer, evaluate and sign off peers clinical competencies, and facilitate the orientation and onboarding of new staff. In collaboration with management, will schedule staff. Manage clinical inventory, ensure maintenance of clinical equipment, and order supplies. May facilitate quality improvement initiatives and represent practice on committees.

• Equal to completion of four years of high school or equivalent plus specialized courses and training.
• Successful completion of a Medical Assistant Program, or equivalent medical office practice experience, is required.
• Three (3) years of medical assistant experience at Southcoast Health is required.
• Prior experience using an Electronic Medical Record (EMR) and/or health-related computer software is preferred.
• Fluent in a language other than English and Medical Interpreting is desirable.
• Other certifications based on practice specialty may be desirable.
• National third-party Medical Assistant certification, such as AMCA, AAMA, AMT, CCMA (NHA certification), or NCMA (NCCT certification) is required.
• BLS required.
• Other certifications, based on practice specialty may be preferred.

• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.