Medical Program Assistant

University of Wisconsin Madison
$22.31 HOURLY
paid time off
United States, Wisconsin, Madison
21 North Park Street (Show on map)
Nov 23, 2024
Job Summary: This position will provide administrative assistance to the Department of Psychiatry's Vice Chair of Patient Services and the Ambulatory Medical Director at the School of Medicine and Public Health. This position interfaces and serves as a liaison with Department of Psychiatry staff, faculty, and leadership, UW Health Behavioral Health Staff, UW Health Administration, School of Medicine and Public Health Administration, and outside administrators (local, regional, and national). This position will also provide limited administrative support for Department of Psychiatry Clinical Faculty including license renewal, compliance tracking, and maintaining up-to-date call/paging calendars across scheduling platforms. This position will work closely with other Medical Program Assistants and Coordinators in the Department, providing support and back-up for one another on an as-needed basis. Responsibilities: Performs administrative duties to support providers, staff, services, and unit programs. May serve as the primary contact or customer service representative and subject matter expert. Tracks, prioritizes, organizes, and completes multiple ongoing clinical, research or academic projects. Requires Health Insurance Portability and Accountability Act (HIPAA) and Personal Protective Equipment (PPE) knowledge or training. 10% Performs administrative tasks including telephone customer service, word processing, transcribing, filing, and calendaring 10% Acts as the primary liaison for providers or programs and refers stakeholders to providers, agencies, patients, and staff 40% Assists in coordinating the complex daily activities of providers or program(s) by entering information into databases, maintaining files and materials, and preparing reports 5% Serves as the primary contact and subject matter expert for specified program policies and procedures 5% Coordinates with senior management to define program goals and fiscal objectives 5% Identifies opportunities for program improvements and makes recommendations to the appropriate entities 20% Schedules logistics and secures or distributes resources for program meetings, department events, conferences, and travel 5% This position is also responsible for set-up and tear-down of Department events, conferences, and meetings that they plan. This may include providing additional support for other administrative team members when the need arises. Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion Education: Preferred H.S. Diploma Qualifications: -Proficient in Microsoft Office Suite (including Word, Excel, Outlook, and PowerPoint). -Adept at utilizing modern technology/software applications (e.g. Electronic Medical Record systems, video conferencing platforms, and/or calendaring applications. -Can demonstrate flexibility, resilience, and an ability to thrive in a dynamic work environment with evolving priorities. -Highly developed time management skills and a proven track record of effectively prioritizing tasks and consistently meeting deadlines. -Two years of experience in an administrative role is preferred. Work Schedule: Work schedule will be Monday-Friday. Work hours will be determined upon hire. Work Type: Full Time: 100% This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Appointment Type, Duration: Ongoing/Renewable Salary: Minimum $22.31 HOURLY Depending on Qualifications Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits. Benefits information can be found at (https://hr.wisc.edu/benefits/). SMPH University Staff Benefits flyer: (https://uwmadison.box.com/s/656no0fcpy2tjg86s4v0chtxx25s3vsm) Additional Information: The primary location for this position is the Wisconsin Psychiatric Institute and Clinics at 6001 Research Park Boulevard. On occasion, duties may require work to be completed at other campus or UW Health Locations, such as University Hospital, 1102 S. Park, and Deming Way Behavioral Health. How to Apply: To apply for this position, please click on the "Apply Now" button. You will be asked to upload a current resume/CV and a cover letter briefly describing your qualifications and experience, and a document listing contact information for three (3) references, including your current/most recent supervisor. References will not be contacted without prior notice. Contact: Kabao Chang kchang52@wisc.edu 608-263-6062 Relay Access (WTRS): 7-1-1. See RELAY_SERVICE for further information. Official Title: Medical Program Assistant(HS009) Department(s): A53-MEDICAL SCHOOL/PSYCHIATRY/PSYCHIATRY Employment Class: University Staff-Ongoing Job Number: 304233-CP The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ Employment may require a criminal background check. It may also require you and your references to answer questions regarding sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.