HR Support Lead

Cascade General
$21 - 24 P/H
United States, Washington, Vancouver
Jan 28, 2025
Vigor Values Vigor expects all employees to enhance the atmosphere in which they work by living the Vigor Values every day. Truth: We seek the truth, and we speak the truth Responsibility: We act on what we know is right Evolution: We seek mastery, and adapt to a changing world Love: We care about the people we work with, and the world we live in POSITION SUMMARY: This intermediate position provides administrative, clerical and technical support to the HR Support function. Partners with Operations, Human Resources and Payroll to ensure coordination of projects and activities in a timely manner. Requires skill in coordinating staff coverage, staff function alignment, completing projects, monitoring metrics and supporting department goals. ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES: (This list is not intended to detail all aspects of the assigned work but is representative of the job's overall responsibilities) Maintains Kronos Human Resources/Payroll system to document employee status, work assignment. Compiles and formats data from Kronos and various data sources and prepares reports. Prepares staffing reports for posting and distribution to supervisors, managers and others. Recommends modifications to processes to gain efficiencies. Gains and applies thorough understanding of all collective bargaining agreements and company policies to respond to employees questions and assure application of provisions and benefits to employees. Trains, mentors and assists in providing direction to HR Support staff. Monitor metrics, provide coaching and generate multi-location collaboration. Performs special projects, often urgent in nature, to include analyzing data, audits, reports and testing. Ability to further troubleshoot and identify oddities requiring additional review and research. Ensures work instructions are up-to-date for HR Support functions. Processes staffing requests to include, preparing paperwork and dispatch requests to appropriate unions, initiating phone calls to unions and recalled employees and documenting through a spreadsheet or other documentation efforts to secure staffing. Interacts with Human Resources to arrange various selection processes such as scheduling interviews, contacting applicants, and tracking results. Assists employees with timecard and timekeeping instructions; weekly time entry processing; answers questions about job assignment locations. Performs related administrative functions such as answering telephones, emails, processing unemployment claims, filing, copying and delivering documents. Assists other support staff when appropriate and performs related duties as assigned. 10. Maintains a strict level of confidentiality for all employee information. JOB SCOPE: The position works under set guidelines, but must use sound judgment and make decisions in determining the appropriate actions based on the specific situation. The individual performs under minimal supervision. The role performs complex technical work while leading the team. Also handles and is responsible for the hourly craft resource staffing process from the receipt of craft needs through the employee onboarding process to meet production needs. Failure to meet the expectations of responsibilities could jeopardize production efficiency and profitability due to lack of craft resources. SUPERVISORY RESPONSIBILITY: The person is responsible for leading the HR Support teams at multiple sites with moderate level of direction required. INTERPERSONAL CONTACTS: Interactions are internal with staff, managers, supervisors and hourly craft employees on a daily basis as well as externally with applicants, union hiring referral representatives and other referral sources. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of and skill to use PC applications such as word processing, spreadsheets and databases; data analysis and report writing. Ability to work, communicate and lead others effectively. Knowledge of human resources principles and employee record keeping. Ability to understand the staffing needs of a shipyard including applicable terminology. Self-starter with the ability to define problems, troubleshoot, collect data, establish facts and draw valid conclusions. Ability and skill to work independently with minimal supervision. Ability to exercise good judgment and make accurate and timely decisions. Ability to meet defined deadlines and time constraints. Ability to analyze and interpret data. Ability to formulate and implement solutions. Ability to work in a team environment with flexibility, energy and a positive attitude. Skill in prioritizing tasks in an environment of changing time constraints and deadlines. Ability to provide strong customer service to others encountered in the course of work. Ability to quickly learn processes, procedures and guidelines. EDUCATION AND/OR EXPERIENCE: High School Diploma or GED Certificate is required. Minimum of three years of experience in a Customer Service or Human Resources role with demonstrated knowledge of office procedures and practices. Knowledge of Kronos Workforce Timekeeper, Human Resource and Payroll modules is preferred. Past lead experience preferred. CERTIFICATES, LICENSES AND REGISTRATIONS: None required. Physical Demands: Work is conducted in a dynamic, fast-paced office setting with moderate to loud noise levels from production activity in the shipyard. The work may occasionally require the individual to walk within the shipyard when performing certain administrative errands. The work requires the ability to operate a variety of office equipment and computer systems; visual acuity required to read, verify and enter various data from documents related to the work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: While in production areas, will be exposed to all weather conditions, noise, dusts and odors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.