Case Coordinator Lead

RALLEY FAMILY VISITATION PROG

Full Time

80251BR

Job Summary

The Lead Case Coordinator at Rally acts in a leadership capacity, working independently and supervising the direct service staff and volunteers. She/he reports to the Program Manager and is responsible for administrative duties related to scheduling, court reporting and coordination with the Family Court. She/he works with families, providing supervised visits and monitored exchanges and other related services. The Case Coordinator provides intake/orientation and risk assessment, problem solves with clients and the Court, and ensures the integrity of court reports sent to the Court. The Case Coordinator oversees on-site shadow training and assists with the maintenance of client demographics and grant reports. The Case Coordinator's work schedule includes holidays, weekends and week days/evenings, additionally providing on call coverage. He/she is responsible to attends supervision meetings, clinical supervision and staff development meetings. She/he works in a team overseeing the overall operation, quality and efficient (cost effective) delivery of services.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $32.09 - $68.87 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

A new way to care for San Francisco. Saint Francis Memorial Hospital and associated outpatient clinics are now part of UCSF Health. Adding these hospitals give us the opportunity to offer primary and secondary care in more places and increases UCSF Health's ability to care for patients with complex medical needs. Combining community care with academic medicine makes convenient, comprehensive care easier to access for all our patients. UCSF Health Saint Francis Memorial Hospital is an accredited, not-for-profit community hospital that has been providing exceptional health care in San Francisco for more than 100 years. As San Francisco's only downtown hospital, Saint Francis is uniquely situated to care for international and domestic visitors, as well as the residents that make up San Francisco's diverse population. Located atop Nob Hill, Saint Francis is home to the largest burn center in Northern California, the both in Burn Center, the Saint Francis Orthopedic and Sports Medicine Institute, and the Center for Pain Management, to name a few. With its close proximity to downtown San Francisco, we treat thousands of workers, international visitors and domestic tourists every year. We are proud to be part of UCSF Health to provide convenient, highly specialized care to our community.

Required Qualifications

• High school diploma or equivalent.
• Clinical background.
• Experience 3-5 years in Human Services setting.
• Requirement to be fingerprinted and registered with Trust Line within the first 30 days of employment
• Demonstrates knowledge of child development child abuse prevention and child exposure to domestic violence.
• Prior experience working with families in conflict.
• Prior experience working with families in conflict.
• Prior experience facilitating groups.
• Knowledge of Microsoft word processing.
• Demonstrates excellent written and verbal communication skills with appropriate use of grammar rules and ability to edit documents.
• Detail oriented.
• Conflict resolution & limit setting skills.
• Team oriented.
• Able to maintain a courteous demeanor in challenging situations.
• Knowledge of Excel and Access programs

Preferred Qualifications

• Prior experience supervising staff (preferred)
• Bachelor degree in social work counselling psychology or related field (preferred)
• Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin) preferred.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

004462 BEH HEALTH PSYCHTRC PROFL 2 HX

Job Category

Social Work and Psychology

Bargaining Unit

University Professional and Technical Employees - Health Care Professionals Unit (UPTE-HX)

Employee Class

Career

Percentage

100%

Location

Saint Francis

Shift

Days

Shift Length

8 Hours