Patient Access Lead

Work Schedule:

100% FTE, 40 hours per week. Scheduled shifts are 7:30 am to 4:00 pm, Monday - Friday. Some holiday, on-call and night shift coverage required. Hours may vary based on the operational needs of the department. Clinic is open nights and weekends and all holidays.

Be part of something remarkable

Bring your customer service expertise to the #1 hospital in Wisconsin!

We are seeking a Patient Access Lead to:

• Oversee the daily operations of specific work units within the Patient Access Department.
• Partner closely with supervisors to provide leadership coverage and presence to the registration and admissions work units in the clinics and the hospital divisions.
• Ensure effective operations by organizing, scheduling, and monitoring the department workload.

At UW Health, you will have:

• An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Education:

Minimum - High School Diploma or equivalent

Preferred - Associate Degree in Business, Finance, Health Info Management, or related field.

Work Experience:

Minimum - One year of experience in a patient access, healthcare revenue cycle, or clinic operations role

Preferred - Two years of experience in a patient access, healthcare revenue cycle, or clinic operations role with progressive leadership responsibilities

Our Commitment to Diversity, Equity and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.