Blood Collection Technician I - Dagsboro

BLOOD COLLECTION TECHNICIAN (Full-Time)

Dagsboro Donor Center - Dagsboro, DE

In 1954, the Blood Bank of Delmarva was established in the Delmarva region as a private, not for profit agency to collect, test, and distribute blood products. Today, the Blood Bank of Delmarva is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Delmarva community's health care system. As of October 2019, the Blood Bank of Delmarva employs approximately 175 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community.

No medical experience needed! We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors.

+$1.50/hr differential on Weekends

Monthly Bonuses based on performance

Career Ladder for professional growth!

Full Benefits

Get rewarded with a $2,500 sign-on bonus for joining our dynamic team

(Paid out in 3 installments over 1^st year of employment)

Become a member of our life saving organization!

Schedule:

The Blood Collection Technician I reports to the Manager, Donor Services and is responsible for performing whole blood collection procedures and allied activities in the donor room in accordance with BBD guidelines. We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team! This position is considered "essential" during severe weather or emergency operation events.

Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with QC standards.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood procedures and monitors the donor's progress, according to BBD collection guidelines. Ensures the unit weight is within BBD standard and was collected within acceptable time frame. Provides prompt responses to adverse donor reactions.
• Performs post draw activities including but not limited to cleaning equipment, re-stocking supplies, and removing/storing supplies in a controlled area. Performs a variety of miscellaneous duties including, but not limited to, recruiting and scheduling of automated donor appointments, biohazard cleanups, dating of supplies, re-stocking, recovery room duty, posting phlebotomy and screening results, and directing donors to the canteen.
• Greets donors warmly and performs registration of donors in the BBCS system. Provides donors with required educational materials.
• Will be assigned to other fixed sites or mobile blood drives as needed.
• Exemplifies BBD's Customer Service Mission and Core Values.

• High school diploma or equivalent
• 2+ years of face to face customer service or patient care experience
• A valid driver's license is required
• CPR Certification is a plus