New

Patient Account Representative - Support Team

University of Missouri-Columbia
$16.68/hr-$26.31/hr
medical insurance, dental insurance, vision insurance, parental leave, paid time off, retirement plan
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Nov 13, 2026
Hiring Department University Physicians / CMED Job Description #upjobs Follow University Physicians Patient Accounts written procedures to resolve overpayments from insurance companies and patients Responsibilities: To work all assigned task lists, emails daily Ability to scan and index all documentation related to correspondence and EOBs with a minimum of 98% accuracy rate Ability to analyze complex accounts Make phone calls to patients and calls to insurance companies when appropriate Complete all job responsibilities following written procedures Complete various projects or assignments as assigned by Supervisor Scan and index multiple documents Process and mail all refund checks Process all incoming mail from PO Box. Update bad addresses Open return mail Post, scan and index all CMS letters. This position is eligible to work remotely. Shift Monday - Friday 8:00 a.m. - 5:00 p.m. Minimum Qualifications High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Two (2) years of clerical experience; education may be used in lieu of experience. Anticipated Hiring Range Salary Range: $16.68 - $26.31/hour Grade: PAT 005 University Title: Patient Account Representative, Non-Clinical Internal applicants can determine their university title by accessing the Talent Profile tile in myHR. Application Materials In addition to the Online Application, please provide Resume and cover letter. Sponsorship Information Employment visa sponsorship is not available for this position. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.