Practice Manager II

Summary

Job Description:

Occupational Medicine

Under general supervision, this position directs and oversees all daily operations, both administrative and clinical services, for one or more physician office sites, with up to 9 providers, and up to 25 employees. Responsible for managing, planning and coordinating the operations of the office which includes supervising all office personnel, billing and collection procedures within the office, monitoring delivery of patient services, planning for space allocation, and acting as liaison with patients, businesses, hospitals and senior leadership.

Principal Duties and Responsibilities:

The following is a summary of the major functions of this individual's job. The Practice Manager is a blend of both supervisory and administrative skills. May perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time at the direction of the Director.

• Responsible for the daily operations and supervision of the practice, including objective measures in a "balanced scorecard" approach.
• Schedules physician and staff personnel
• Establishes and maintains an efficient and responsive patient flow system.
• Oversees and approves office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures.
• Interacts with personnel outside BCHS/BMA in insurance companies, managed care organizations, employers and government agencies when applicable.
• Promote educational growth opportunities for all employees
• Addressing complaints and resolving issues
• Demonstrates leadership ability and delegates duties effectively.

Minimum Education, Training and Experience Required:

The following qualifications are the minimum requirements necessary to adequately perform this job. However, any equivalent combination of experience, education and training which provides the necessary knowledge, skills and abilities would be acceptable, subject to any legal and/or regulatory requirements.

• Associate's degree and/or experience will be considered
• Minimum two years of managerial experience, healthcare experience preferred.
• Knowledge of OSHA regulations, safety standards, and other relevant areas.
• Health care management or supervisory experience preferred.