New 
Engineer
 Tata Consultancy Services | |
$90,000 - $110,000
| |
sick time, 401(k)
| |
 | |
 Oct 29, 2026 | |
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Job Description
Skill: Salesforce Production Support Engineer *
3+ years of experience within Software development, Integration using Apex, Flows, Force.com, Asynchronous process, LWC, Aura, Data migration, CRMA, AI, CPQ, nCino etc *
Experience in banking and Financial services including in-depth knowledge of loan Lifecyle, Sales and Marketing functional knowledge. *
Good knowledge of Salesforce products and services, including Sales Cloud, Financial & Marketing Cloud, Partner Communities, Service Cloud *
Expertise in various technical areas such as data modeling, integration, security and customization - should be able to review codes and suggest best practices of implementations. *
Understands user and process requirements and ensures those requirements can be achieved through high-quality deliverables. *
Demonstrate effective, strong and clear communication/collaboration with LOBs, Stakeholders and Customers on daily basis. *
Understands business requirements and provides timely solutions within defined SLAs *
Creates system documentation/play book(s) and serves as a lead technical reviewer and contributor in requirements, design and code reviews. *
Serves as a resource to the business and/or as a technical resource to cross-functional third party and internal team members on highly complex design/code reviews. *
Provide production support and handle operational issues, and be willing to perform manual activities or tasks whenever required to maintain service continuity. *
Troubleshoot complex problems and recommend solutions or practices relative to root cause analyses and identification of solutions for improving system performance and availability. *
Experience troubleshooting performance and Governor limits related issues/exceptions(leveraging ApexGuru and Scale center), should actively participate in automations and other PI activities. *
Typically anticipates opportunities and proactively and consistently champions innovative solutions cross-functionally and across the Enterprise. *
Work cooperatively with team members in global offices, across various time zones to meet deadlines. *
Work closely with cross functional teams to ensure smooth delivery and issues resolutions *
Facilitate and actively participate in meetings with representatives from business and/or IT units. *
Take accountability for quality of deliverables, provide status on development effort, and deliver on time and as per specifications. Salary Range - $90,000-$110,000 a year TCS Employee Benefits Summary: 1. Discretionary Annual Incentive. 2. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. 3. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insuranc e, Identity Theft Protection. 4. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. 5. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Location
Cleveland, OH
Function
TECHNOLOGY
Role
Engineer
ID
432178
Skills
Salesforce(SFDC)
Salary Range
$90,000 - $110,000 Desired Candidate Profile
Qualifications BACHELOR OF COMPUTER SCIENCE | |