New 
Technical Solution Architect
 Tata Consultancy Services | |
$130,000 - $150,000
| |
sick time, 401(k)
| |
 United States, California, Rosemead | |
 Oct 29, 2026 | |
|
Job Description
Roles & Responsibilities Solution Architecture & Design *
Design monitoring and observability strategies using Dynatrace including dashboards, synthetic monitoring, APM, infrastructure monitoring, and Davis AI insights. *
Architect end to end solutions using BMC Helix Operation Management(BHOM) and Helix ITSM Suite, including Incident, Problem, Change, Asset, Service Request, and CMDB. *
Understanding of SAM (Software Asset Management) and license optimization solutions using Flexera. *
Develop integration architecture between Helix, Dynatrace, Flexera, and external systems via APIs, web services, and event frameworks. *
Ensure alignment with ITIL, enterprise architecture standards, and security/compliance requirements. Implementation & Delivery *
Roll out Dynatrace agents, tagging strategies, baselines, alerts, and distributed tracing. *
Manage migration initiatives, including onprem to SaaS migrations for Helix Operation Management or Dynatrace Cloud. *
Assist in building automated workflows, orchestration, and event correlation. *
Perform solution validation, testing, performance optimization, and documentation. *
Implement service mapping and discovery with BMC Helix Discovery *
Lead deployment, configuration, and customization of BMC Helix modules. Stakeholder Engagement *
Work closely with service owners, business analysts, developers, and operations teams. *
Translate business requirements into scalable technical designs. *
Conduct architecture reviews and provide best practice recommendations. *
Present solution blueprints, technical roadmaps, and operational guidelines. Governance & Best Practices *
Establish ITSM process maturity models and design process improvements. *
Define monitoring standards, tagging frameworks, and observability KPIs. *
Lead CMDB governance initiatives ensuring accuracy, reconciliation rules, and data quality. *
Drive automation initiatives to reduce manual effort and improve service reliability. Support & Troubleshooting *
Provide Level 3 architectural support for complex ITSM and monitoring issues. *
Guide teams on root cause analysis, performance tuning, and incident reduction through observability insights. *
Oversee patching, upgrades, and maintenance of BMC, Dynatrace, and Flexera platforms Generic Managerial Skills, If any Process & Frameworks *
Strong understanding of ITIL v4 principles. *
Knowledge of ITOM, AIOps, observability frameworks, and CMDB be st practices. *
Experience with enterprise architecture frameworks (TOGAF preferred). Soft Skills *
Excellent communication and customer facing presentation skills. *
Strong analytical, problem solving, and documentation abilities. *
Ability to lead cross functional technical teams and drive solution adoption
Salary Range: $130,000 - $150,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1
Location
Rosemead, CA
Function
TECHNOLOGY
Role
Solution Architect
ID
431835
Skills
ITSM | API(Application programming interface) | TOGAF
Salary Range
$130,000 - $150,000 Desired Candidate Profile
Qualifications BACHELOR OF COMPUTER SCIENCE | |