Office Manager- Academic Affairs

UNIVERSITY OF ILLINOIS URBANA-CHAMPAIGN

School of Information Sciences

Academic Affairs

Office Manger

The School of Information Sciences at the University of Illinois invites applications from qualified individuals for a 100% full-time Office Manager in Academic Affairs.

The iSchool at Illinois makes a meaningful difference in the lives of individuals through teaching, research, and public engagement. Our mission is to lead the way in understanding the use of information in science, culture, society, commerce, and the diverse activities of our daily lives. We engage in inclusive community partnerships, working beyond geographic boundaries to benefit the social good. We believe in the power of information to change the world. For more information about iSchool, visit https://ischool.illinois.edu/.

JOB SUMMARY

Serves as administrative support for the Associate Director of Academic Affairs. The position also supports instructor staffing and academic operations by supporting course scheduling, managing key communications, and providing daily administrative support to Academic Affairs leadership.

SPECIFIC DUTIES AND RESPONSIBILITIES

Administrative Support to Academic Affairs:

* Provide daily administrative support to the Associate Director of Academic Affairs (AscDAA) including but not limited to calendar management, scheduling meetings and associated materials, and travel arrangements and reimbursements.

* Manage the Academic Affairs email inbox by responding to, monitoring, organizing, and triaging emails to appropriate staff to ensure timely responses.

* Maintain updated reports on Academic Affairs workflows including but not limited to course proposals and project scheduling and pacing.

* Coordinate with HR to confirm and update Academic Affairs records when new instructors (adjuncts, postdocs, etc.) are hired by the iSchool, ensuring timely communication and record accuracy.

* Participate in course scheduling and data entry associated with term-based assignments. Maintain documentation and distribution following completion.

* Create and maintain document templates and organize requests as needed.

* Assist in organizing correspondence and notifications to iSchool instructors through school communications or other university systems as directed by the AscDAA.

Course Scheduling Support:

* Provide backup to semesterly entry and audit Teaching Assistant (TA) appointments (fall, spring, and summer) via the iSchool HR portal, ensuring accuracy and compliance with university policies.

* Serve as the primary content manager for the Academic Affairs intranet site (iSchool Connect via Microsoft SharePoint), including calendar updates, document uploads, and deadline postings. * Reconcile course enrollments and room assignments and maintain updates in the Academic Affairs primary scheduling planner (e.g., data entry, running reports, tracking deadlines).

Other Duties:

* Support Academic Affairs initiatives and provide coverage for other staff within the unit during absences or peak workload periods.

* Perform other related duties and assist with special projects as assigned.

Minimum Qualifications

* High school diploma or equivalent. Two (2) years (24 months) of work experience comparable to the third level of this series

Preferred Qualifications:

* Experience using email/ticketing systems (e.g., TeamDynamix or similar).

* Experience coordinating and booking travel arrangements.

* Experience with TCard/PCard transaction processing.

* 3+ years of customer service experience in an administrative or higher education setting.

* Familiarity with Chrome River expense management system.

Knowledge, Skills and Abilities

* Advanced knowledge of Microsoft Office Suite (Excel, Outlook, Word, Teams).

* Strong attention to detail and organizational skills.

* Ability to prioritize tasks, manage multiple deadlines, and work independently.

* Ability to communicate effectively with a wide range of audiences.

APPOINTMENT INFORMATION

This is a 100% full-time Civil Service Office Manager position, appointed on a 12-month basis. The expected start date is as soon as possible after the search close date. This is a bargained position and as such, the salary is driven by the collective bargaining agreement. The wage for this position is $47,915.40. We strive to provide a competitive salary while taking into consideration internal salary equity, candidate experience and qualifications, and budget constraints. The final salary offer will be determined through a calculation involving these elements.

Sponsorship for work authorization is not available for this position.

For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx.

APPLICATION PROCEDURES & DEADLINE INFORMATION

Applications must be received by 6:00 pm (Central Time) on October 16^th, 2026. Apply for this position using the Apply Now button at the top or bottom of this posting, and upload your cover letter, resume (months and years of employment must be included), and names and contact information for three professional references. Please remember to include specific information on how you meet the qualifications of the position in your application materials, including all relevant experiences. Interviews may occur before the close date; however, all applications received by the close date will receive full consideration. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through https://jobs.illinois.edu will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment.

For further information regarding this specific position, please email ischool-hr@illinois.edu. For questions regarding the application system, please contact 217-333-2137.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or accessibility@illinois.edu.