Assistant Director of Standardized Patient Program, UMKC School of Medicine

Department of Medical Education Support Services

University of Missouri-Kansas City

School of Medicine

The Assistant Director of the Standardized Patient Program provides administrative and operational leadership for the UMKC School of Medicine Standardized Patient (SP) Program and SP-based simulation activities supported by the Clinical Training Facility (CTF) and sites it operates. This position oversees SP personnel, program operations, educational activities, quality improvement, and resource management while collaborating with faculty, staff, and external partners to support high-quality simulation-based education.

The position directly supervises Standardized Patients and the SP Coordinator and provides functional oversight to other CTF personnel supporting SP activities.

Regular travel between Kansas City and St. Joseph, Missouri, is required and reimbursed in accordance with university policy. This position is not remote.

Key Responsibilities

• Program Leadership & Administration
  • Lead day-to-day administration and continuous development of the Standardized Patient Program, including the sensitive exam program.
  • Recruit, hire, onboard, train, schedule, supervise, evaluate, and remediate SP personnel in accordance with university policies.
  • Collaborate with faculty, staff, and simulation leadership to develop and implement strategic priorities and support SP-based educational activities.
  • Maintain program policies, procedures, records, training resources, and educational materials.
  • Serve as a liaison and subject-matter resource for faculty, departments, affiliates, and external partners regarding SP services.
  • Support simulation accreditation activities and represent the program at appropriate institutional, regional, and national activities.
  • Institutional Representation: Represent the simulation program locally, regionally, and nationally as assigned.
• Education, Assessment & Quality Improvement
  • Develop and deliver SP training in role portrayal, learner assessment, and verbal and written feedback.
  • Advise faculty on the design, implementation, and effective use of SP-based simulation activities.
  • Develop and maintain SP training curricula, assessment materials, and continuing education resources.
  • Lead quality improvement activities to evaluate SP performance, feedback, consistency, and program effectiveness.
  • Evaluation & Outcomes Reporting: ensure post-event evaluations are completed for all SP-involved activities; log, filter, and prepare evaluation data for reporting; and submit it to the appropriate director, who guides review and dissemination. The SP Director and Operations Manager are jointly accountable for hybrid events.
  • Support the development and improvement of SP-based curricula, special projects, research, and faculty development initiatives.
  • Instruct American Heart Association (AHA) Basic Life Support (BLS) courses for School of Medicine learners.
• Operations & Resource Management
  • Scheduling: Coordinate scheduling of SPs for all SP-involved events. For events in our simulation center buildings, communicate space, equipment, and timing needs to the Operations Manager, who manages room allocation and scheduling. The two work hand in hand to resolve conflicts and handle exceptions and are jointly accountable for scheduling hybrid and SP events. For events held outside our simulation buildings, such as SOM rooms not managed by the center or affiliate sites, coordinate SP scheduling and arrangements directly with site contacts.
  • Event Management: Manage the SP components of all simulation events, examinations, and practice activities, including staffing, logistics, and execution. This includes managing SP-related functions in the CAE platform, such as SP notes, SP evaluations, faculty grading, and video recording of SP events. For hybrid events, this role owns the SP portion, in partnership with the Operations Manager, who leads all other components.
  • Assist with resource planning, grants, revenue-generating activities, and external SP projects.
  • Develop and implement procedures that promote efficient, consistent, and high-quality SP operations.
• Manage SP payroll and program expenditures in coordination with School of Medicine Business Affairs.

Bachelor's degree or equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

• Master's degree in healthcare administration, health education, public health, management, simulation, education, fine arts, or a related field.
• At least one (1) year of experience working in higher education, healthcare, clinical education, or simulation.
• Experience as an actor, director, producer, stage manager, and/or casting director in theatrical/commercial/film productions.
• Experience working with or serving as a standardized patient with demonstrated competency in role portrayal, delivery of written/verbal feedback, and performance assessment.
• Supervisory, program management/evaluation, or business operations experience.
• AHA BLS certification

Knowledge, Skills, and Abilities

• Stays flexible and solution-focused in a fast-paced environment with shifting priorities, adjusting SP staffing and logistics in real time with minimal disruption to learners, faculty, or SPs.
• Ability to lead and coordinate multiple projects and priorities.
• Strong organizational, problem-solving, and interpersonal skills.
• Ability to collaborate effectively with faculty, staff, learners, and external partners.
• Proficiency with Microsoft Office and related administrative technology.

Ability to learn and support simulation, audiovisual, and learning-management technologies

The anticipated hiring salary for this position has been established as up to $57,000 annually.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS-10
University Title: Senior Educational Program Coordinator
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

For best consideration, submit application materials by October 11, 2026. Applications will be accepted until opening is filled.

Employment visa sponsorship is not available for this position.

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.