Administrative Assistant II, Supportive & Palliative Care at Elkton

ChristianaCare Supportive & Palliative Care at Elkton is looking for a detail-oriented and adaptable Administrative Assistant II with strong organizational and technical skills who can work independently and is task-oriented.

ChristianaCare Supportive & Palliative Care interdisciplinary palliative care team provides compassionate, patient-centered support to individuals living with serious or advanced chronic illnesses and their families. The team focuses on improving quality of life by managing pain and other symptoms, addressing emotional and spiritual needs, and promoting clear communication and coordinated care among patients, families, and healthcare providers. Palliative care also helps patients and their families navigate complex medical decisions by providing guidance on treatment options, care transitions, and available support services, including home care, skilled nursing, rehabilitation, and hospice. Through collaboration with physicians, specialists, and other care team members, ChristianaCare supports patients in understanding their conditions, communicating their care preferences, and making informed decisions aligned with their personal goals and quality of life.

The Administrative Assistant II will provide comprehensive administrative and care coordination support to physicians and advanced practice clinicians within a large Supportive & Palliative Care practice, helping to meet the complex needs of patients and their families in a timely, compassionate, and accurate manner. The Administrative Assistant II will perform high-level clinical and administrative responsibilities, including coordinating patient care, managing communications, supporting scheduling and documentation needs, and working closely with the interdisciplinary palliative care team to ensure seamless coordination of services and continuity of care.

Palliative Care - ChristianaCare Cecil County

Work Schedule:

• Monday through Friday: 8am to 4:30pm
• Newark Campus, Wilmington Campus, and Union Hospital Campus, with assignments at other locations as needed.

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.
• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:
The Administrative Assistant II will provide comprehensive cardiac patient care coordination and clinical support in a fast-paced ambulatory setting. Responsibilities include triaging high-volume patient calls, reviewing and communicating diagnostic and laboratory results, coordinating cardiac testing and procedures, and facilitating preoperative cardiac risk assessments. Support providers by managing medication prior authorizations, disability/FMLA documentation, and test order preparation in accordance with established clinical protocols. Maintain accurate documentation in the electronic medical record, coordinate communication across multidisciplinary healthcare teams, and ensure timely, patient-centered service while adapting to changing departmental

Education / Requirements:

• GED or High School diploma required.
• Four years progressively responsible clerical or administrative assistant experience.
• Experience in medical office setting preferred

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/