Title: Program Manager I
Location: Sunnyvale, CA
Duration: 12 months
Description:
- The client's Sustaining Product Operations keeps our wearables and hardware products healthy after launch - driving field quality issues to closure, managing rework and change control, and giving leadership a clear read on post-launch performance.
- We're hiring a contingent Program Manager to support the sustaining OPM and PCE teams across multiple programs.
- The role owns recurring reporting (KPIs, meeting minutes, leadership decks), maintains our internal systems (Butterfly notifications, Workplace/Wiki, incident management tooling), creates and reconciles POs, and builds advanced Google Sheets/Excel models.
- We're looking for 2-4 years of consumer hardware experience, excellent written and verbal communication, and someone who can turn messy inputs into clean trackers and crisp decks with minimal hand-holding.
- BA/BS in business administration or a related field required.
- A Program Manager needed with 2 years of experience in Consumer Hardware and can support the sustaining operations in the following areas:
- Slides/Reporting preparation
- Maintain systems/tools
- Create/ track/ reconcile Pos
- Develop Advanced Excel/Google Sheets models
Job Responsibilities:
- Coordinate projects, making detailed plans to accomplish goals and directing the integration of technical activities.
- Present and explain proposals, reports and findings to clients.
- Reporting: Consolidating KPIs, attendees list, meeting minutes, and preparing slide decks for various reports
- Maintain internal systems: Set up butterfly tools and notifications, Workplace/Wiki Maintenance, Incident management systems
- POs: Create, track, audit
- Analyze technology, resource needs and market demand, to plan and assess the feasibility of projects.
- Confer with management, production and marketing staff to discuss project specifications and procedures.
- Consult or negotiate with clients to prepare project specifications.
Skills:
- 2 years of experience in consumer hardware
- Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
- Strong ability to work independently and manage one's time.
- Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
- Strong understanding of MS Office and Google Suite of Tools (Docs, Sheets). Jira
Minimum Qualifications:
- Data Analysis, Reporting, Strong Excel Experience
- Communication across teams and ensuring their actions are complete, clear communication in reason behind actions to be completed - Program Management
- Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
Preferred Qualifications:
- 2 years, Operations and Consumer Background, Jira, Teamcentre, Task
- Leading projects, procurement and operations
Education/Experience:
- Bachelor's degree in business administration or a related field.
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