New

Digital Account Executive

Microsoft
$40.96 - $80.96 / hr
United States, Texas, Irving
7000 State Highway 161 (Show on map)
Aug 26, 2026
Overview At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization-it'sa culture of innovation, opportunity, and inclusivity. Here,you'llbe part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we areshapingthe future of business. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we areshapingthe future of business. Responsibilities The Digital Account Executive facilitates Microsoft to better serve our Medium Enterprise managed clients realize their potential and help them on their Digital Transformation journey. The Account Executive adds value by developing and maintaining strong customer relationships that include building relationships with executives at the Chief-level (CxO) as well as other Business and Technical Decision Makers within the customers' organizations. The Digital Account Executive has to effectively leverage all the digital tools and processes available and orchestrate the other members of the team to address customer needs and requirements. Additionally, the Digital Account Executive engages with Partners to be able to find the best solution that will address the customer needs. Efficiently orchestrate resources between different sales and specialized roles. Excel in key business processes such as territory management, pipeline management and overall business disciplines. Accountable for forecasting expected sales revenue. Alsothe voice of the customer for Microsoft and share industry and competitive knowledge.This opportunity will allow you to accelerate your career growth, honing yoursales and collaboration skills, and deepencloudexpertise. This role is flexible in that you can work up to [50% / up to 100% from home / This role is Microsoft onsiteonly]. Microsoft's mission is to empower every person and every organization on the planet to achieve more. Asemployeeswe come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Job Requirements Focuses on generating new pipeline by engaging with CXOs, ITDM and BDMs through territory planning, marketing signals and digital assets Central pointmaintainingstrong customer relationships and advocates for customers within the organization/Microsoft. Surfaces customer organization structure toidentifydecision makersleveragingpartners and v-teams. Engages with C-Suite executives. Focuses on customer satisfaction metrics.Takesownership for issues and reaches out to customers to reinforce engagement. Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactivelyestablishingconditions of satisfaction at outset of engagement and managing escalation process. Account Management Thinks strategically about sales territory for accounts, setting standards and priorities, outlining where to and how toleveragespecialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning. Helps existing/new customers to cloud solutions via a cohesive plan across adds, consumption, ,through upsell, co-sell motions, and renewal maximizing customer business outcomes and experience Understands and acceleratescustomer'sAI andcloud strategy. Builds enoughpipelineto have a growing and sustainable businessevery single quarter. Partnering Buildspartner relationships to drive scale and revenue. Coaches andinfluencespartners to consider different solution needs. Coordinates resources across teams to execute territory plans with partners. Leads teams on territorymanagementbest practices and techniques. Validates plans, drives accountability, and coaches teams to achieve or exceed plans. Drives strategic partner participation. Holds partners accountable to contribute to territoryplan. MaintainProduct, Solutionand Industry Expertise - Proactively builds andmaintainsa strong knowledge of Microsoft's products,landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities;demonstratesa strong understanding of the customers' business strategy and the direction of the industry. Orchestrates specialized resources to engage with customers to provide strong solutions-based and technology-based engagement to help customers address their challenges and opportunities. Leveragesadditionalresources such as partners to engage with the customer to provide the right solution to the customer on their transformation journey. Other Embody ourcultureandvalues Digital Account Management IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.