Security Officer Guest Services

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Guest Services in Albany, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will provide a welcoming presence while monitoring access, assisting visitors, and communicating clearly with tenants and building personnel. You will help maintain a professional, secure environment through attentive observation, incident reporting, and exceptional customer service. Join a caring, agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, vendors, and clients by carrying out site-specific procedures, access-control protocols, and when appropriate, emergency response activities at a commercial real estate location.
• Greet and screen visitors at the front desk, verify identification and appointments, issue visitor credentials, and direct guests according to property procedures.
• Monitor lobby activity, access points, cameras, alarms, and other security-related systems; report unusual activity, maintenance concerns, and policy violations to appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established reporting and escalation procedures.
• Maintain accurate visitor logs, incident reports, and other front-desk documentation while providing professional telephone and communication support.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Licensed by the New York State Department of State

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.