Manager of Product Development | Forward Deployed

Build technology that solves real customer problems. As a Manager of Product Development within Forward Deployed Engineering, you will lead a hands-on engineering team that works directly with customers to understand operational challenges and create tailored software solutions. You will guide the delivery of automation and production-ready capabilities while identifying opportunities to turn recurring customer needs into reusable product functionality. We are seeking an engineering leader with strong technical depth, a customer-focused mindset, and the ability to move confidently between people leadership, software delivery, and cross-functional partnership.

• Build and lead a Forward Deployed Engineering team focused on customer-specific software solutions.
• Partner directly with customers to understand business processes, technical challenges, and opportunities for automation.
• Guide the design, development, deployment, and support of reliable production solutions.
• Remain hands-on in technical architecture, development, troubleshooting, and solution reviews.
• Identify patterns across customer engagements that may become reusable platform or product capabilities.
• Collaborate with product, platform, engineering, customer success, and other internal teams.
• Mentor engineers, establish delivery standards, and create a culture of ownership, learning, and customer impact.

• Engineering management or technical leadership experience, including experience leading software developers.
• Strong hands-on software development experience, particularly in .NET or enterprise application environments.
• Experience working directly with customers to translate business challenges into technical solutions.
• Demonstrated experience designing, deploying, and supporting production software.
• Strong communication, collaboration, and stakeholder-management skills.
• Ability to travel up to approximately 15-20%.

• Experience with Python, artificial intelligence, machine learning, or cloud architecture.
• ERP, manufacturing, distribution, finance, or supply-chain domain knowledge.
• Experience in forward deployed engineering, customer engineering, solutions architecture, technical consulting, or implementation engineering.

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Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Range:

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

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