New Student Programs Office Coordinator (BLANK AST 3)

Under the primary supervision of the Associate Director, First Year Experience, the FYE Office Coordinator is a key member of the 5-person staff and broader New Student Programs (NSP) team. The FYE program includes Peer Mentoring, academic advising and career readiness programs, faculty programs, Living-Learning Communities and First Year Aggie Connections. This role oversees the administrative processes involved in the development, implementation and evaluation of the campus-wide FYE program that fosters the successful academic and personal transition of over 9,500 incoming, undergraduate first-year and transfer students and their supporters annually. Responsibilities include: working with sensitive student information, complex policies, procedures and registration systems including FYAC registration; provide analytical and administrative support for the FYE program including fiscal transactions, project and resource planning, reports; working collaboratively in a team environment; oversight of the residential academic centers; managing multiple complex calendars and meetings, including agendas & minutes, and scheduling student staff; developing, evaluating and providing primary customer service for students; developing and providing central communication and resource point for students, staff and visitors; assisting in day-to-day operations of the FYE program; maintaining key/access control and occupancy data; supporting ancillary activities (e.g., Yield). This position may recruit, hire, supervise and train one FYE student assistant; delegates and directs workload for 50+ student managers and peer mentors; creating an environment focused on inclusion and academic success.

Apply By Date

08/17/2026 by 11:59 pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• High school diploma or equivalent experience
• Experience working in a customer service driven business office environment, serving diverse audiences, to interpret, analyze and communicate in person, via email, over telephone and virtual platforms, information, policies and guidelines; experience being adaptable, learning quickly and independently; utilize MS Office, accounting and graphic presentation software, word processing, Qualtrics and Box platforms.
• Experience hiring, supervising, directing training, providing feedback and/or corrective action for college student employees.
• Project coordination experience with day-to-day operations: determine competing workload priorities, establish and effectively meet deadlines, goals and objectives in a fast-paced, high-volume, busy environment.
• Experience managing and scheduling multiple calendars, scheduling meetings with large groups of people.
• Experience compiling, synthesizing and articulating large amounts of data into summaries (minutes) and detailed reports, graphs, images; experience with spreadsheets, databases, word processing, financial applications.
• Experience maintaining confidentiality, privacy and secure records relevant to financial transactions, student records and other sensitive documents, adhering to FERPA, cybersecurity policies and other privacy laws.
• Interpersonal, communication (oral, written, virtual), and teamwork skills to interact effectively and tactfully, maintain positive working relationships with individuals, campus units, external vendors and guests from diverse cultural backgrounds and perspectives to build mutual respect, fairness and inclusion to accomplish job functions.

Preferred Qualifications

• Bachelor's degree in social sciences, humanities, sciences, arts, engineering or business from an accredited institution.
• Experience using the Aggie Enterprise and Aggie Expense systems, BANNER, TRIRIGA, AggieDash; basic accounting experience to ethically monitor expenditures/accounts.
• Analytical and problem-solving skills to anticipate/identify problems and develop creative solutions, exercising independent judgment, remain objective, and represent differing points of view.
• Demonstrated skills composing, editing for accuracy, consistency, spelling, grammar, and professional appearance, attention to detail, recognize and correct discrepancies, including emails, websites, marketing, and keep accurate and detailed records.
• Organizational, time management and flexibility skills to prioritize, work under pressure of deadlines, heavy meeting schedules and sizeable numbers of student contacts.

Key Responsibilities

• 60% - First Year Experience Program Support & Implementation
• 30% - General, Technological, Responsibilities
• 10% - Supervision & Training

Department Overview

The UC Davis New Student Programs department is responsible for the coordination and implementation of the Student Affairs New Student Orientation and First Year Experience programs for new undergraduate students and their families and supporters. New Student Programs (NSP) is a self-supporting auxiliary, within Student Success & Equity Innovation (SSEI), Division of Student Affairs. NSP provides orientation, transition, academic and retention support to approximately 10,000 first-year and transfer students, as well as resource support for their parents and supporters. NSP is a collaborative partner with Student Housing & Dining Services (SHDS). For more information about New Student Programs visit our website at https://newstudentprograms.ucdavis.edu. Student Affairs programs and services are open to all, consistent with state and federal law, as well as the University of California's non-discrimination policies. Every initiative -whether a student service, faculty program, or community event - is designed to be accessible, inclusive, and respectful of all students.

POSITION INFORMATION

• Salary or Pay Range: $36.13 - $58.10
• Salary Frequency: Hourly
• Salary Grade: 105
• UC Job Title: BLANK AST 3
• UC Job Code: 004722
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100% Fixed
• Shift (Work Schedule): M-F, 8-5
• Location: Davis, Ca
• Union Representation: CX-Clerical/Admin
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Extreme Temperatures - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Work in shared office area with students, professional staff, with visitor traffic and noise from on-going meetings, telephone conversations, computer printers, office equipment, etc. Full time position. Must be able to work occasional overtime and varied lunch hours to meet operational needs. Work occasional weekends and holidays. Work hours will vary with program needs. Must be able to work flexible hours during the training, preparation and execution SHDS Move-In and Fall Welcome as follows: August-October. Restricted vacation during fall training and welcome, and limited vacation during peak work. Work and travel in extreme temperatures during fall training, welcome & orientation.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks #CA-CB