Director of Content

Partner with a rapidly expanding healthcare communications agency, supported by Aquent, where your expertise will directly shape how vital health information reaches patients and providers. This is a unique opportunity to lead the narrative for pharmaceutical clients, translating complex medical information into clear, compelling, and compliant communications that truly make a difference in people's lives. Your strategic vision and hands-on leadership will elevate content standards, mentor talented writers, and drive impactful engagement across diverse channels.

Join a dynamic team at a growing healthcare communications agency, where you will provide strategic and creative leadership across a portfolio of pharmaceutical clients. This pivotal leadership role is for an experienced pharmaceutical content professional who can see the full strategic picture while remaining close to the work. You will shape messaging platforms, guide content strategy, lead high-value client engagements, mentor writers, and ensure that content is clear, compelling, channel-appropriate, and compliant. This role offers the chance to influence client relationships, elevate important work, mentor a developing content team, and build greater consistency and sophistication across the agency's content offering.

What You Will Do

• Develop insight-driven messaging platforms, content strategies, message architectures, and content frameworks for pharmaceutical and healthcare clients.
• Translate complex brand, patient, healthcare provider, caregiver, access, and support-program needs into clear and actionable communications.
• Lead high-value strategic assignments, including the development of new client messaging and foundational content platforms.
• Create content approaches that connect audience needs, business objectives, channel requirements, and regulatory realities.
• Ensure that content works effectively across the customer journey and remains consistent across channels and deliverables.
• Help clients determine what they should communicate, how they should communicate it, and how messaging should evolve across different audiences and touchpoints.
• Establish and maintain a high standard for content strategy, writing, editing, and message clarity.
• Direct content development across websites, email, SMS, digital media, presentations, print collateral, brochures, leave-behinds, interactive experiences, and integrated campaigns.
• Ensure that writing is appropriate for the audience, medium, brand, and communication objective.
• Review and refine work at both the strategic and detailed levels-from the overall narrative and messaging system to individual claims, phrases, and word choices.
• Step into the work directly when an important initiative requires senior-level writing, editing, or strategic support.
• Balance creative ambition with clarity, usability, channel realities, client expectations, and compliance requirements.
• Apply a deep understanding of pharmaceutical medical, legal, and regulatory review requirements throughout content development.
• Anticipate potential regulatory challenges before work enters formal review.
• Guide writers and internal teams in developing accurate, supportable, and compliant content.
• Participate in medical, legal, and regulatory discussions and help teams respond constructively to feedback without losing the strategic strength or clarity of the work.
• Recognize when language, claims, positioning, or communication approaches may create regulatory risk.
• Serve as a senior strategic partner to pharmaceutical clients.
• Lead client discussions, present recommendations, explain content decisions, and confidently respond to questions and feedback.
• Participate in pitches, presentations, workshops, and strategic planning conversations.
• Listen for emerging client needs and identify opportunities to strengthen or expand the agency's work.
• Collaborate closely with creative, digital, design, strategy, account management, project management, and production teams.
• Translate client needs into clear strategic direction and actionable team deliverables.
• Shift comfortably among multiple clients, brands, projects, and priorities in a fast-moving agency environment.
• Provide strategic direction, coaching, and day-to-day mentorship to copywriters, senior writers, associate creative directors, and freelance content specialists.
• Help writers strengthen their pharmaceutical knowledge, strategic thinking, client presence, and ability to write effectively across channels.
• Review work constructively and provide clear, actionable feedback.
• Create greater consistency in content quality and strategic rigor across teams and accounts.
• Initially lead through influence and hands-on mentorship, with the potential to assume formal people-management responsibility as the role and team evolve.
• Support content resourcing, team development, utilization, and freelance planning in partnership with agency leadership.

What You Bring

Must-Have Qualifications:

• At least 10 years of progressive pharmaceutical advertising, pharmaceutical communications, or healthcare agency experience; approximately 12 or more years is strongly preferred.
• A career path that demonstrates progression from senior copywriting or content leadership into broader strategic and creative responsibility.
• Deep familiarity with pharmaceutical medical, legal, and regulatory requirements.
• A strong portfolio demonstrating pharmaceutical content across multiple formats and channels.
• Experience developing sophisticated messaging platforms, content strategies, message architectures, or similar foundational communication frameworks.
• Experience creating communications for both patients and healthcare professionals.
• Strong client-facing experience, including presenting recommendations, leading discussions, and influencing senior stakeholders.
• The ability to direct and mentor writers while also remaining personally capable of writing and editing high-priority work.
• Experience managing multiple clients, projects, deadlines, and shifting priorities within an agency environment.
• Excellent communication, presentation, collaboration, and relationship-building skills.

Highly Valued Experience:

• Patient support services or patient support program communications.
• Market access, reimbursement, affordability, adherence, or patient services communications.
• Specialty pharmaceutical or complex-treatment communications.
• Content developed for both patient and HCP audiences.
• Branded and unbranded pharmaceutical communications.
• Website content strategy and large-scale digital content development.
• New-business pitches, strategic presentations, client workshops, or account-growth initiatives.
• Experience mentoring or managing copywriters and content teams.

Compensation

The target hiring compensation range for this role is $125K-$160K with full benefits. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Benefits

The comprehensive benefits package includes:

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) with company match
• Profit-sharing bonus plan
• Life insurance
• Paid time off and paid holidays
• Family leave
• Short-term and long-term disability coverage
• Tuition reimbursement
• Wellness resources
• Discounted fitness membership
• Generous onsite cafe

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About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.