The Asset Technology Field Technician I installs, repairs, upgrades, calibrates and troubleshoots current telematics products on Cat and other equipment brands of heavy machinery. In addition, this position trains customers on machine telematics products.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
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Department
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Machine Division (MAC)
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Employment Type
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Full Time
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Location
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San Antonio
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Address
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5665 SE Loop 410, San Antonio, Texas, 78222
Open in Google Maps
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Workplace type
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Onsite
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Reporting To
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Sky Parmer
Essential Functions
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Install telematics devices on heavy equipment in the field requiring the use of hand tools and understands wiring diagrams, splicing and building wiring harnesses, updating of flash files and PC configuration
Repair telematics devices on heavy equipment in the field to include installing and confirming firmware
Upgrade or replace telematics components on heavy equipment in the field to include the flashing of machine or attachment ECM firmware
Troubleshoot and test telematics components on heavy equipment in the field to include the flashing of ECM firmware
Requires regular and punctual employee attendance
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge, Skills, and Abilities
Knowledge with current computer software, related hardware, and machine electronic systems
Basic mechanical knowledge and related tools, including their designs, uses,repair, and maintenance
Ability to operate multiple sized and brands of heavy equipment to include motor graders, dozers, loaders, skid steers, asphalt trimmers, rock mills and paving systems
Ability to troubleshoot and repair various electronic systems related to machine technology products. Must be able to read and understand wiring diagrams
Ability to build and pin out cables
Excellent work habits, accuracy, attention to detail, and quality of work
Excellent customer service skills
Verbal and written communication skills
Ability to follow logical troubleshooting procedures
Critical thinking and problem-solving skills
Ability to work independently and as part of a team
Ability to read and understand instructions
Ability to listen to and understand instructions and ideas presented through spoken words and sentences
Basic computer skills and the ability to work in Microsoft Office Word, Excel
Requirements
Education and Experience:
High School diploma or equivalent required
More than one year of electrical troubleshooting or repair experience required; three or more years preferred
Additional technical training and/or Associates Degree in related field preferred
Valid Driver's License required
Supervisory Responsibilities:
Travel:
Up to 100% travel, and up to 20% to include overnight stay may be required. Up to, but not limited to twice per month
Physical Requirements:
Significant amount of time standing, walking, kneeling, crouching, stooping, and reaching
Constant movement and use of hands, this position requires good manual dexterity
Frequently communicates with others, must be able to exchange accurate information in these situations
Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Be able to maneuver safely and work underneath and on equipment
Occasionally lifts and moves materials and equipment up to 50 lbs.
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Work Environment:
Regularly works outdoors around moving mechanical parts and may be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Requires wearing common protective or safety equipment, (PPE)
Works in an enclosed and open vehicle or equipment
Exposure to small quantities of chemicals, dust, steam, high-pressure water and high speed rotating equipment
Works in extremely bright or inadequate lighting
Exposure to high noise levels and body vibration
Works in confined work spaces, awkward positions, and high places
Exposure to minor burns, cuts, bites, or stings
Frequently works at a fast pace with unscheduled interruptions
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About HOLT CAT
HOLT Group is a renowned, family-owned company with a legacy spanning nearly a century. As a powerhouse across several industries, including heavy machinery, construction, consulting services, training, and technology, we prioritize people and values. Our commitment to a Values-Based Leadership approach has led to trusted partnerships and collaborative endeavors. At the heart of our operations is HOLT CAT, the largest Caterpillar dealership in the nation, along with other companies focused on industrial & commercial selling, energy, technology, and training & development. We excel in selling, servicing, leasing, and renting top-of-the-line industrial machinery and are dedicated to powering the construction and industrial spaces with superior equipment. Moreover, we empower construction and development with advanced technology, along with bringing technical skills and Values-Based Leadership to individuals and companies seeking sustainable growth. If you're seeking a fulfilling career, explore our job opportunities at HOLT Group and join our values-driven team. Apply Now
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HOLT CAT
Jul 30, 2026