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General Responsibilities:
Provide project delivery support including document control and administration, project tracking, project quality and consistency, and drafting communications resulting in great client experience.
Essential Roles and Responsibilities:
- Coordinate document processes and systems to support control and availability of project and client documentation to local office/operations including tracking & routing of documentation.
- Partner with financial analysts/ accountants and the project team to review, track and provide updates on proposal and project status/milestones, project billing, budgets, and timelines/ schedules to ensure contract requirements and management policies are being followed.
- Partner with financial analysts/ accountants and the project team to draft reports, templates, proposals, fee estimates, and change orders for projects.
- Draft communications & documentation and perform updates to systems including TerraNet and CRM.
- Partner with financial analysts/ accountants and the project team to support management of project Work in Progress (WIP), invoicing and Accounts Receivable (AR).
- Schedule/coordinate utility locating services and clearances as needed for projects.
- Perform other engineering support tasks including development of drawings and directives for proposed boring and test pit locations and plans, preparation of boring and test pit logs and coordination of drilling, and field classification of soil and rock samples, as directed.
- Schedule and communicate with the client regarding project report status, delivery schedule, system access.
- Coordinate client opportunities/requests for proposals, task and change orders to offices including providing clarification of key project and client requirements.
- Promote and provide training and coaching to Operations on the use of Terracon client programs and systems.
Document Control
Compass Delivery Focus
- Maintains and updates project or program-level Compass, as applicable.
- Provides training and coaching to operational project managers and team members on the use and applicability of Compass to enhance the Client Experience.
- Works directly with Terracon Client Service Managers and/or Client Service Specialists to incorporate and progress the use of Compass, both internally and externally.
General
- Follow safety rules, guidelines, and standards for all projects.
- Participate in pre-task planning.
Requirements:
- High school diploma and a minimum of 4 years' related experience.
- Associate or bachelor's degree in related field preferred.
- Experience with gINT Geotechnical software and AutoCAD LT preferred (if applicable)
- Fluent in Microsoft Office applications.
- A valid driver's license with acceptable violation history may be required.
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