Shop Service Technician 4

JOB SUMMARY: Responsible for performing inspections, diagnoses, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines. Work independently or as a member of a team to provide mechanical services that satisfy customer needs and achieve department goals. Troubleshoot and diagnose equipment malfunctions and failures. Disassemble and assemble machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling. Rebuild, repair, recondition, and maintain equipment and components. Demonstrate good customer relations and support; communicate customer needs to shop management. Plan and control cost of repair jobs. Complete parts orders and identify parts for return. Provide a significant amount of task and behavior-oriented mentoring, and training to others. Maintain all equipment and work areas - keep in good, clean, and orderly condition. Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards. Work overtime as required by workload and customers' needs. Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths.

Responsible for painting and sandblasting heavy equipment, oil field pump skids, generator packages, and related equipment in a shop environment. Performs painting preparation process to assure quality paint application. Operates painting or coating tools on assigned equipment in order to improve appearance that results in customer satisfaction. Straighten body panels and fenders. Fills small dents that cannot be worked out with body filler. Files, grinds, sands and smooths filled or repaired surfaces. Sands or sandblasts areas to be painted and cover bumpers, windows, and trim with masking tape or paper for protection. Primes and paints repaired surfaces with care, skill and detail using applicable manufacturer paints and standards; details equipment. Maintains paint booth and painting equipment. Maintains the paint booth clean and in safe working order.

Performs light mechanical work to replace parts (e.g. handles, hinges, panels, etc.). Removes and applies equipment decals. Performs final checks on assembly and installation of parts that were replaced. Controls labor costs at or below quoted flat rates in order to achieve departmental goals. Completes necessary paperwork on a daily basis in order to provide timely invoicing. Maintains and controls company property and resources in a manner to ensure cleanliness, reliability, and minimize expenses. Completes special projects as requested by department supervisor in order to meet customer and/or business needs. Maintains and completes daily/monthly usage or material consumption reports required for EPA/OSHA; as well as procuring, supplying, and maintaining any current and new MSDS information records for all products. Disposes of hazardous waste in an appropriate manner, and maintains all equipment and work areas - keeps in good, clean, and orderly condition. Works overtime as required by workload and customers' needs. Updates job knowledge by participating in educational opportunities. Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards. Requires regular and punctual employee attendance. Performs other duties as assigned.

MINIMUM REQUIREMENTS: Four (4) years of experience performing inspections, diagnoses, and repairs of diesel-powered heavy equipment and/or related equipment or components, following established procedures and guidelines, and three (3) years of experience in painting and/or body work in automotive or similar shop environment required.