Scheduler/PSA - Home Health
 Carle Health | |
$18.00 - $29.13 / hr
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 United States, Illinois, Normal | |
 Jul 14, 2026 | |
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Overview
The purpose of this position is to help achieve the vision of Carle Home/Hospice Services by performing the duties of this position in a cost effective, results oriented and customer focused manner. This position is a critical component of the team structure within the Service Office and as such meeting individual performance and contribution to team performance goal is required. Provide data base management and maintenance to daily data entry activities and maintain the data in the Epic computer systems. Assist clinical field staff ordering medical supplies and DME. Prepare for and attend Team Meetings. Ensure all paperwork is completed. Appropriately triage incoming calls. Qualifications Certifications: , Education: , Work Experience: Customer service Responsibilities Maintains patient and staff schedules. Verifies daily schedules, Updates schedules and productivity report daily. Check All Scripts for input errors and corrects. Informs clinical manager of any variation in schedules. Advises home health aides of patient assignments. Validates schedule information for home health aide associates. Corrects schedule information and informs clinical manager as visit changes are needed. Contacts patient with any schedule variations as needed. Ensures coverage of home health aides for all patient visits. Responsible for coordination of patient information. Insures compliance with HIPPA guidelines. Enters patient demographic changes. Responsible for maintenance of patient's medical records with established policies and procedures. Fax/Mail physician orders and track in electronic record to ensure timeliness of returned signed paperwork. Run Active patient report daily Fax Discharge summaries to the attending physicians. Prepare Agenda for Team Meeting. Pull together all information that is needed for that weeks team meeting. Attend the team meeting and ensure that all processes are followed and paperwork is completed to meet regulatory needs. Assists in maintaining inventory of medical supplies. Responsible for ordering medical supplies and following up with delivery issues. Run Recertification list, copy and distribute to physician and staff. Answering incoming calls from patients and families. Ensuring information is passed on to the appropriate clinician to assist with requests and issues. Communicating with staff to ensure all patient scheduling needs are fulfilled. Assisting with other duties as assigned. About Us Find it here. Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health. Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com. Compensation and Benefits The compensation range for this position is $18per hour - $29.13per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits. | |