Director of Pharmacy Business Operations

The Director of Pharmacy Business Operations provides strategic leadership and oversight for the financial, operational, regulatory, and business functions that support the pharmacy enterprise, including budgeting, purchasing and inventory management, contracting and vendor governance, regulatory compliance, and comprehensive 340B program stewardship. Drives strategic planning, data analytics, performance reporting, and process improvement to ensure efficient, compliant, and standardized pharmacy operations across service lines.

1. Provides strategic oversight of pharmacy business operations including purchasing, inventory management, contracting, pharmacy data information systems, operational audits, and general business support services. Ensures alignment and consistency across all pharmacy service lines.

2. Leads development, implementation, and monitoring of operating and capital budgets. Oversees financial controls, variance analysis, productivity metrics, and fiscal stewardship to ensure transparency and financial sustainability.

3. Ensures pharmacy business operations comply with all organizational policies and external regulatory requirements, including state and federal laws, accreditation standards, billing compliance rules, and audit preparedness.

4. Provides oversight for the organization's 340B Drug Pricing Program, ensuring full compliance with HRSA requirements and robust internal controls to prevent diversion and duplicate discounts. Oversees 340B program optimization across eligible settings-including mixed-use areas, outpatient departments, contract pharmacies, and specialty pharmacy operations.

5. Partners with pharmacy leadership to develop and execute strategic and operational plans, drive enterprise initiatives, and support prioritization of new programs, requirements, and performance improvement projects.

6. Directs the development of analytics, dashboards, and structured reporting to ensure timely, accurate, and meaningful business intelligence. Enables data-driven decision making for operational performance, resource utilization, and compliance monitoring.

7. Leads business-driven process improvement initiatives to optimize workflows, eliminate inefficiencies, reduce costs, standardize practices, and implement sustainable operational enhancements through data-informed analysis and cross-department collaboration.

8. Leads, mentors, and develops a high-performing business operations team. Oversees recruitment, onboarding, training, talent development, performance management, and cross-functional skill building to ensure operational readiness.

9. Serves as the primary point of contact for pharmacy business operations. Fosters strong collaboration with internal stakeholders-including Supply Chain, Finance, IT, Compliance, and pharmacy leaders-to support effective problem solving and information flow.

10. Leads pharmacy contracting strategy, evaluation, negotiation, and ongoing vendor performance management to ensure cost-effective, compliant, and high-quality service delivery. Oversees contracting activities related to drug purchasing, technology platforms, wholesaler agreements, specialty vendors, service contracts, and consultants.

Guidelines: Guidelines are in the form of stated vision and goals for the operation.

Complexity: Work assignment is unstructured and leader is responsible for developing, directing, and managing outcomes and multi-year strategies in order to achieve the objectives of the operation. Duties performed include operational planning; developing standards, priorities, guidelines, processes, measurement (evaluation) systems; implementation of production and performance management standards; and allocating resources. Work is strategic and operational in nature.

Decision Making: Employee is responsible for managing multiple functions that requires developing and implementing strategies, business plans, and policies; determining required resources; defining and evaluating performance standards; and resolving complex business problems.

Communications: Communication at this level is internally and externally focused. Involves establishing and maintaining effective, collaborative working relationships with team members, peers, and executives. Provides information and negotiates solutions to functional issues that have major consequences or long-term significance.

Supervision Received: Responsible and accountable for driving strategy and achieving results for function(s). Work is reviewed for soundness of judgment and conclusions, fiscal accountability, and the attainment of goals and objectives of the operation.

Minimum Qualifications

Education: Bachelor's degree in business/management, health care administration, finance or a directly related field.

Experience: Five (5) years of experience in pharmacy business operations plus three (3) years of leadership experience.

Equivalency: Combination of additional experience and education may substitute on a 1:1 year basis.

Salary Information
Pay is dependent on applicant's relevant experience.

Annual Salary Range (Based on 40 hours worked per week): $137,944.29 to $229,907.13

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.