Senior Director, Product Management Pharmacy Solutions

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Director, Product Management - Pharmacy Solutions

Locations: New York, NY, Boston, MA or Jacksonville, FL offices or Remote: FL, GA, TN, KY, TX

The Director of Product Management is responsible for leading the strategy, planning, development, launch, and lifecycle management of pharmacy technology solutions. This role serves as the business owner for one or more strategic product domains within the pharmacy platform, partnering across Product, Technology, Operations, Clinical, Sales, Marketing, and Client Success teams to deliver innovative solutions that drive client value and business growth.

The Director will own the full product lifecycle-from identifying market opportunities and defining product strategy through agile development, go-to-market execution, and ongoing optimization. Product focus areas may include one of three strategic pillars:

• Clinical & e-Health
• Digital Experience
• Financials, Data & Analytics

This role requires a strong blend of strategic thinking, market expertise, product leadership, and commercial acumen. The position may include direct people leadership responsibilities.

• Develop deep market, customer, and competitive insights to identify emerging opportunities, industry trends, and market needs.
• Define target markets, customer personas, and problem statements that guide product investment decisions.
• Establish product vision, mission, strategic objectives, and multi-year roadmap plans.
• Lead build, buy, partner, and enhancement decisions to maximize market impact and return on investment.
• Develop and maintain business cases, including market sizing, financial analysis, cost-benefit assessments, and success metrics.
• Define and track product KPIs and business outcomes to measure product performance and value realization.
• Create product strategies that align with corporate growth objectives and client needs.

• Lead product discovery activities, customer research, and market validation efforts.
• Define product requirements, feature prioritization, and release strategies.
• Partner with UX, Technology, and Operations teams to design intuitive and scalable product experiences.
• Develop experience maps, feature sets, value propositions, and product packaging strategies.
• Ensure solutions address regulatory, operational, and client requirements within the pharmacy ecosystem.

• Partner closely with Product Owners, Engineering, QA, and Delivery teams throughout the agile development lifecycle.
• Provide strategic guidance to development teams to ensure solutions align with business objectives, client expectations, and go-to-market plans.
• Participate in sprint reviews, release planning, and milestone reviews.
• Support testing, validation, and readiness activities to ensure successful product delivery.
• Identify and proactively mitigate risks that may impact delivery, adoption, or client outcomes.

• Lead go-to-market planning and execution for new products, enhancements, and strategic releases.
• Partner with Sales, Marketing, and Client Success teams to develop positioning, messaging, and commercialization strategies.
• Create compelling value propositions, product collateral, and market-facing content.
• Support sales opportunities through client presentations, demonstrations, RFP responses, and executive discussions.
• Collaborate with Pricing and Finance teams to develop pricing strategies and packaging models.
• Develop product bundling and cross-sell strategies that support revenue growth and client retention.
• Create and deliver internal and external product training programs.

• Monitor product performance, adoption, client satisfaction, and financial results.
• Continuously evaluate market trends, client feedback, and competitive developments to inform future roadmap investments.
• Manage product enhancements, lifecycle planning, and sunset strategies where appropriate.
• Drive continuous improvement and innovation across assigned product domains.

• Influence and align cross-functional stakeholders across Product, Technology, Operations, Sales, Marketing, and Client Success.
• Communicate product strategy, priorities, and performance to executive leadership.
• Mentor and develop product management talent as assigned.
• Build a culture of accountability, innovation, customer focus, and operational excellence.

What You Will Bring:

• Bachelor's degree in Business, Healthcare Administration, Technology, Engineering, or related field; MBA preferred.
• 8+ years of product management experience, with experience leading complex healthcare or pharmacy technology products.
• Strong understanding of pharmacy benefit management (PBM), healthcare technology, payer operations, clinical programs, digital health, or healthcare analytics.
• Demonstrated experience building and executing product strategies that drive measurable business outcomes.
• Experience working within Agile development environments.
• Strong financial, analytical, and business case development skills.
• Excellent communication, presentation, and stakeholder management capabilities.
• Proven ability to influence across cross-functional teams and executive audiences.
• Experience supporting sales processes, client engagements, and go-to-market initiatives.

• Achievement of product growth, adoption, and revenue targets.
• Delivery of roadmap commitments and strategic initiatives.
• Client satisfaction and product adoption metrics.
• Market competitiveness and innovation outcomes.
• Cross-functional partnership effectiveness.
• Achievement of defined product KPIs and business objectives.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.