Artist Services Coordinator

Position Overview:
The Temporary Artist Services Coordinator reports to the Director of Artistic & Community Programs and serves in a temporary capacity as a key liaison with Northrop departments and Northrop Presents artists and management representatives. They will ensure effective planning of artist visits, including performance and engagement activities, and handle communications to ensure all logistics are managed optimally in coordination with production, education, and engagement colleagues. This position requires occasional evening hours, with potential for weekend work as mutually agreed. Some remote work is also possible. Approx. Sep 8, 2026 - Feb 12, 2027; 20-24 hours per week, preferably Tues/Wed/Fri

Job Duties
Artist Liaison Duties 30%
Provide coordination and oversight for all artist services-related activities at Northrop, including operational logistics, to ensure smooth event experiences for visiting artists. Communicate with artist representation and company management to coordinate logistics including:

• Scheduling and itineraries for all artist activities related to Northrop Presents events
• Artist Hotel rooming lists and coordination
• Arrival, departure, and residency information for ground transportation coordination.
• Artist hospitality
• Artist ticketing and front of house requests/needs (late seating, comp ticket requests, etc)
• In coordination with Technical Director, advance information to artists/managers to reiterate pertinent contract details, and to provide helpful information prior to the engagement

Event Duties 25%

• Collaborate with campus providers and external vendors to arrange transportation, lodging, catering, hospitality, parking, accompanists, and other contractually agreed support in accordance with Northrop and University policy.
• Be available onsite during artist engagements, and/or ensure appropriate Northrop staff availability at all times when artists are in the venue.
• Execute day-of performance duties such as setting out and monitoring hospitality food (purchasing hospitality items as needed in advance or on show days), comp ticket requests, coordinating merchandise sales, etc.
• Establish and maintain effective working relationships that promote positive teamwork and support of Northrop. Keep a positive attitude in a high-volume and fast-paced environment in the office, in all interactions with artists and artist representatives, and at performances.

Budget and Finance Duties 20%

• Process all payment-related documentation to ensure that Northrop Presents artists and vendors are paid for services in a timely manner.
• Track Artist Expenses using established Northrop and University documents.

Arts Administration Duties 25%

• Create and maintain documents to facilitate internal information-sharing regarding Northrop Presents engagements.
• Assist in coordinating Northrop Presents internal pre- and post-event meetings, including preparation of meeting materials, meeting notes and meeting facilitation as requested.
• Attend and take notes at Northrop Organ Advisory Board meetings.
• Ensure that all Northrop Presents performances and related activities are kept up to date on Northrop calendar(s).
• Participate in departmental program evaluation, including artist surveys and debriefs.
• Delegate tasks as needed to Artistic Programs & Education Intern.
• Perform other duties as assigned and deemed necessary in contributing to the mission of Northrop.

The employer reserves the right to change or add job duties to this position as long as the changes and/or additions are consistent with the job classification. The University of Minnesota is an equal opportunity educator and employer.

REQUIRED QUALIFICATIONS:

• A bachelor's degree or a combination of related education and work experience to equal four years.; At least one year of this experience should be within performing arts administration or in event coordination and planning
• Valid Driver's license.
• Experience with Google Suite including Google Calendar.
• Experience coordinating multiple assignments with different and competing deadlines.
• Ability to work with diverse groups of partners, constituents, and colleagues.
• Excellent verbal and written communications skills.
• Availability to work occasional evenings and weekends, depending on the event schedule.

PREFERRED QUALIFICATIONS:

• Previous experience in a customer service role and excellent customer service skills
• Experience working with performing arts, especially dance and music

The Organization:
Northrop shapes Minnesota's rich cultural environment through arts presentations and commissions that celebrate excellence and innovation, community engagement, and creative exchange. Considered a Minneapolis architectural treasure, Northrop is an enduring symbol of the University of Minnesota, and the focal point of the Twin Cities campus and community.

Since opening in 1929, Northrop has served as the University's primary gathering place for the performing arts, concerts, lectures, academic ceremonies, and major civic events. Our performances and engagement activities reach far beyond the student body and University community to citizens all across Minnesota. Programming has focused on bringing world-class dance, music, film and conversations to Northrop, where the arts are incorporated into the student experience and shared with regional audiences.

Mission:
Rooted in the belief that the arts are essential to the human experience, we are committed to cultivating intersections between performing arts and education for the benefit of all participants now and for generations to come.

Vision:
Directly aligned with the teaching, research and service mission of the University, Northrop is a catalyst that uses the boundless power of arts and education to ignite transformation in each individual, inspiring positive change in our world.

Organizational Values:
INSPIRATION: We embrace a culture that ignites discovery, bold creativity and transformation.
EXCELLENCE: We deliver programs of the highest quality that advance arts, education and cultural enrichment.
CONNECTIVITY: We foster and illuminate connections that bring meaning and value to our lives.
INCLUSIVITY: We invite, welcome and respect everyone, honoring and celebrating the richness inherent in our differences.
COLLABORATION: We cultivate relationships that create unique opportunities for exponential impact.

Staff Values:
INTEGRITY: We each act according to the highest ethical and professional standards of conduct and serve as positive advocates for Northrop.
RESPECT: We uphold a workplace culture that is collaborative, encouraging and fulfilling.
EMPOWERMENT: We value and trust the skills of our colleagues and empower each individual to do their job, while upholding the mission and furthering the goals of the organization.
ACCOUNTABILITY: We are an outcome based, impact driven, data informed organization. Goals are transparent and each individual has ownership in successes and challenges.
BALANCE: We recognize the ebb and flow of our workloads and are committed to helping one another find and maintain sustainable work / life balance.

Pay Range: $20.00 - $24.00 a hour; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.