Associate Director

8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.

The Klein College of Science Office of Advising will provide academic advising services to all majors in the College of Science. The primary purpose of the Office is to provide academic advising using a developmental model. Using a developmental model approach, Academic Advisors work with students so that students develop the knowledge, skills and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. Advising services encompass a range of interactions with students, from virtual to in-person individual and small group meetings to email and social media, among others. The Office provides support to all KCOS students, including first-generation college students and transfer students, interventions for at-risk students, and referrals to appropriate support services. Advisors in the office also support first-year experiences in several ways and may teach Freshman Seminar courses. Services for the entire College include: coordinating advising for New Student Orientation, coordinating the College 49er Rebound initiative, training on the use of advising technologies, and serving as the first point of contact for new students and existing students transitioning to majors inside or outside of Klein College.

The Associate Director position oversees the day-to-day operations of advising in the Klein College of Science Office of Advising and Student Support and provides leadership and training for the advising staff in the office. The Associate Director is the direct supervisor of the Tier 1-level advisors in the office, but assigns the advising caseloads for all advisors in the college and coordinates additional responsibilities related to the overall mission of the office in conjunction with the assistant dean/director. The Associate Director also serves in the Advising Systems Specialist role, supports the 49er Rebound Coordinator role, and may represent the Klein College of Science on various university-level groups, including the NSO Stakeholders Group, the Advising Leadership Council Group, among other university-level advising-related meetings or groups. The Associate Director also informs advising processes and practices within Klein College of Science and serves as an information resource to students, faculty, and staff, which include Department Chairs, Associate Chairs, Undergraduate Program Directors, and professional advisors and/or faculty mentors in the college.

The Associate Director assists the Director of Advising to ensure the academic advisors implement a developmental advising model that involves a tailored series of interactions and communications using advising tools and systems designed to address the specific needs of students served by the COS Office of Advising. The Associate Director must have the experience, education, and background necessary to serve the educational function of an advisor as well as lead an advising team. Specific functional areas include:

* Academic advising
* Orientation and outreach
* Targeted advising
* Instruction (if part of position responsibilities)
* Other duties

Candidate must also have advanced knowledge of various advising technologies such as Degree Works, Connect/ EAB, Banner, Slate, Salesforce, or other similar advising technologies. Candidate must also be attentive to detail, possess strong organizational skills, and demonstrate an ability to prioritize while multi-tasking and managing tasks in an efficient and timely manner. Excellent communication, interpersonal, and problem-solving skills are a must. Ability to interact effectively with advisees, staff, and faculty is required. A viable candidate must comprehend and abide by federal and university student confidentiality requirements. Proficient use of computer applications, like Microsoft Office and Google Suite, is necessary.