Location: Lenoir, NC
Department: Corporate Transportation
Reports To: Logistics Manager
Position Summary
Bernhardt Furniture is seeking a highly motivated and detail-oriented Logistics Reporting & Operations Analyst to support our Transportation and Logistics team. This role combines business intelligence, reporting, analytics, and daily operational support to help drive data-driven decision making across domestic transportation, international logistics, warehousing, and distribution operations.
The successful candidate will develop and maintain reports, analyze transportation performance metrics, identify trends and cost-saving opportunities, and provide operational support to ensure efficient movement of products throughout the supply chain. This position requires strong analytical abilities, excellent communication skills, and a passion for continuous improvement.
Essential Responsibilities
Reporting & Analytics
- Develop, maintain, and enhance transportation and logistics reporting.
- Create dashboards, scorecards, and KPI reporting utilizing Power BI, Excel, SQL, and other reporting tools.
- Analyze freight spend, carrier performance, service levels, transit times, and operational efficiency.
- Monitor transportation metrics and identify trends, risks, and improvement opportunities.
- Produce recurring and ad hoc reports for leadership and operational teams.
- Validate data accuracy and maintain reporting integrity across multiple systems.
- Support automation initiatives that reduce manual reporting efforts and improve visibility.
Transportation Operations Support
- Assist with daily transportation and logistics operations.
- Support shipment tracking, carrier performance monitoring, and exception management.
- Analyze routing guide compliance and transportation costs.
- Research freight discrepancies, billing issues, and service failures.
- Support domestic, international, ocean, and warehouse transportation activities.
- Work closely with carriers, warehouses, distribution centers, and internal stakeholders to resolve operational issues.
Business Intelligence & Process Improvement
- Identify opportunities to improve reporting processes and business workflows.
- Assist with system integrations and data management initiatives.
- Partner with transportation leadership to develop actionable insights.
- Support special projects involving logistics network optimization, freight procurement, and operational performance improvement.
- Document reporting procedures and maintain process documentation.
Qualifications
Required
- 2+ years of experience in logistics, transportation, supply chain analytics, or business intelligence.
- Advanced Microsoft Excel skills including Pivot Tables, Power Query, and complex formulas.
- Experience creating dashboards and reports using Power BI or similar business intelligence platforms.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred
- Experience with transportation management systems (TMS), warehouse management systems (WMS), or ERP systems.
- Working knowledge of SQL and database reporting.
- Experience in manufacturing, furniture, transportation, or distribution operations.
- Knowledge of domestic freight, LTL, truckload, parcel, ocean freight, and import/export logistics.
- Experience with process automation tools such as Power Automate.
- Bachelors degree
Key Competencies
- Analytical Thinking
- Data Visualization
- Process Improvement
- Attention to Detail
- Communication Skills
- Project Management
- Operational Problem Solving
- Customer Service Focus
- Team Collaboration
Success Measures
The successful candidate will:
- Deliver accurate and timely operational reporting.
- Improve transportation visibility through dashboards and analytics.
- Identify opportunities for freight savings and process improvements.
- Support transportation leadership with actionable business insights.
Equal Opportunity Employer/Veterans/Disabled
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Bernhardt Furniture Company
Jul 13, 2026