New 
IT Support Manager
 Georgia Southern University | |
 United States, Georgia, Statesboro | |
 Jul 13, 2026 | |
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IT Support Manager Job ID: 300974 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information IT Support Automation Job Summary The IT Support Manager - is a hands-on, technical leader who is responsible for delivering a high-quality support experience for faculty, staff, students, alumni, and other external partners. The IT Support Manager is responsible for overseeing the day-to-day IT Support, which includes managing and training staff, helping develop and enforce policies and procedures, and ensuring quality customer support. The IT Support Manager has strong leadership and communication skills which helps meet and exceed performance expectations. The IT Support Manager must have excellent problem-solving skills in order to diagnose, evaluate and resolve complex problem situations. This position will also help guide changes in the department as support models continue to evolve and the needs of the university change. Responsibilities
Required Qualifications Educational Requirements
Required Experience
Preferred Qualifications Additional Preferred Qualifications
Preferred Educational Qualifications
Preferred Experience
Proposed Salary $55,126 - $69,500 This is an exempt position paid on a monthly basis. Required Documents to Attach
Knowledge, Skills, & Abilities ABILITIES
KNOWLEDGE
SKILLS
Apply Before Date August 24, 2026 Application review may begin as early as July 20, 2026. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947. Other Information
Background Check
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=300974&PostingSeq=1 jeid-7868dedf421fc649b4d0f4a76f8bb5c7 | |