Client Relationship Manager - Chicago

Client Manager - Large Enterprise Accounts

Location: Chicago, IL

As a Client Manager, you own the client relationship across all Lenovo Business Groups and play a critical role in driving growth within Large Enterprise Accounts. You will develop and execute account strategies by leveraging the full Lenovo portfolio, including solutions, services, and devices, with a strong focus on delivering measurable business outcomes.

The ideal candidate demonstrates a balance of sales tenacity, technical and business acumen, operational discipline, and entrepreneurial mindset. You are capable of identifying opportunities, navigating complex organizations, and driving technology adoption aligned to customer priorities.

You will operate within a highly matrixed environment, collaborating across sales, product development, marketing, services, and supply chain teams. You bring a strong ability to influence stakeholders internally and externally, build trust at all levels, and translate industry trends into clear, actionable solutions that deliver customer value.

Key Responsibilities

• Develop a deep understanding of customer business objectives, challenges, and priorities to deliver tailored solutions
• Own the end-to-end client relationship and engagement strategy across assigned accounts
• Identify, develop, and close new business opportunities while expanding existing relationships
• Build and execute comprehensive account plans to achieve revenue and growth targets
• Drive revenue performance across the full Lenovo portfolio (ISG, IDG, Services, Solutions)
• Own forecasting accuracy and financial performance management for assigned accounts
• Establish and maintain senior-level (C-suite) relationships, positioning yourself as a trusted advisor
• Lead cross-functional teams to advance opportunities and remove barriers throughout the sales cycle
• Continuously adapt to Lenovo's evolving product and services portfolio
• Deliver exceptional customer experience through proactive engagement and responsiveness
• Utilize CRM tools (e.g., Microsoft Dynamics) and reporting systems to maintain pipeline visibility and operational excellence

Required Qualifications

• Bachelor's degree or equivalent professional experience
• 8+ years of enterprise technology sales experience, preferably within Large Enterprise and/or Public Sector environments
• Willingness to travel (~50%)

Preferred Qualifications

• Experience with enterprise infrastructure, services, and solutions selling
• Ability to thrive in a highly matrixed, global organization
• Strong executive presence with consultative selling approach
• Self-starter mindset with the ability to operate independently and drive outcomes
• Proven track record of consistently achieving or exceeding multi-million-dollar quotas
• Strong technical and business acumen, with the ability to position IT transformation solutions tied to business outcomes
• Experience selling complex solutions across large, matrixed organizations
• Demonstrated success building and maintaining C-level relationships
• Ability to influence across internal stakeholders and customer organizations
• Strong financial acumen, including forecasting, pipeline management, and deal structuring
• Excellent communication, presentation, and negotiation skills
• Highly organized with strong problem-solving capabilities and ability to operate in a fast-paced environment