International Student Success Advisor

Position Title:

Compensation:

Department:

About this opportunity:

What you'll do and what you'll bring:

Position Function:

The International Student Success Advisor will advise, guide, and support International Students. In addition, the position will provide comprehensive academic coaching and student success strategies to help students maintain academic progress and timely degree completion, to ensure appropriate and accurate academic records, to execute departmental/divisional administrative policies, and to use judgement and discretion appropriately. This position will also support onboarding and culturing international students, as well as work collaboratively with units around campus to enhance the international student experiences at Ball State University.

Duties & Responsibilities:

• Manage and maintain regular contact with international student to nurturestudents and assist in their academic journey.

• Support international studentsand provide services in person and remotely, as needed

• Support existing international students' programing activities, foster new ones aiming at cross-culturing international and domesticstudents, as well as globalization of the campus community

• Provide guidance to students and be a point of contact for campus resourcesaiming at enhancing the international student experience and developing cultural competencies like, but not limited to, tax resources, sexual assaultawareness and prevention training, and O ce of Disability Services

• Maintain a line of communication with international students and assistthose having di culty by facilitating existing Rinker Center for Global Affairsresources or pointing international students to other available campus resources

• Serve as a coach and mentor to international students to aid in their development of the knowledge, skills, attitudes, and beliefs they need tosucceed in college and their careers

• Collaborate with students' assigned academic advisor(s) to help students understand and develop a degree plan and timely graduation plan.

• Collaborate directly with the Assistant Director of Global Initiatives at theRinker Center for Global Affairs on data needs to make informed decisionaiming at better assisting the students and increasing international students'success and retention

• Collaborate with other units and members of the Rinker Center for GlobalAffairs and Enrollment Planning and Management (EPM) to successfullyimplement the strategic goals established by its center's leadership team

• Participate in regular training and professional development to maintain andincrease skill set

• Pursue state and regional involvement in international services professionalorganizations

• Perform other related duties as assigned

Minimum Qualifications:

• Master's degree from an accredited institution by date of employment

• One year of experience in academic advising, student services, counseling, academic coaching, or related field

• Excellent oral and written communication skills

• Excellent personal computer skills

Preferred Qualifications:

• Three plus years of experience in academic advising, international student services, counseling, or related field in higher education

• Familiarity with Ball State curriculum

• Familiarity with Banner and Degree Works

• Familiarity with international students' immigration requirements/rules.

• Ability to work collaboratively with students, faculty, and administration

• Ability to identify barriers to international students' success and facilitate effective remedies

• Ability to synthesize information and prioritize goals

• Ability to communicate effectively in written and verbal platforms

• Ability to maintain confidentiality

How to apply:

For inquiries, please contact Dr. Alicia Miller, ajmiller@bsu.edu,765-285-2673

Please list three professional references within the online application.

Please follow the upload instructions to attach the supporting documents listed below:

• Cover letter - optional but recommended

• Resume - required - Do not use the Autofill resume feature

Applications must be received before 12:01 AM on July 14, 2026.

What we offer:

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer paid 24 vacation days, 12 sick days and 10 holidays a year. Plus, our paid parental leave (6 weeks) is there for life's most significant moments. We offer affordable health and dental insurance, robust long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family. These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.

When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State. We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition. This offer is good from the very first day you start. It's just one way we do our part to uplift you.

Let's fly together toward a secure and prosperous tomorrow.

Curious about our excellent benefits package?

We have developed a calculator that shows you the value of our core benefits. Select the Total Compensation Calculator - Professional and download the spreadsheet. If you are applying for a 10-month position or one with Burris or Indiana Academy, please select the corresponding calculator.