New

Digital Advertising Delivery Specialist

John Wiley & Sons Inc.
United States, North Carolina, Cary
201 Shannon Oaks Circle (Show on map)
Jun 26, 2026
Job Description: We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large. About the Role: The Digital Advertising Delivery Specialist sits within the Customer Delivery Audience Solutions function and reports to the Advertising Delivery Senior Manager. The role owns end-to-end delivery of digital advertising campaigns in an assigned portfolio - setup, in-flight monitoring, optimisation, and close-out reporting - and acts as the day-to-day operational contact for those campaigns. It works across Google Ad Manager, ADvendio, and adjacent ad serving platforms, coordinating managed service contractors who handle volume execution. The role supports sales colleagues from pre-sale through the full campaign lifecycle. Job Responsibilities: * Deliver digital campaigns end-to-end against agreed specifications - from pre-sale support through setup, in-flight monitoring, and close-out reporting - acting as the day-to-day operational contact for your portfolio. * Support sales colleagues with inventory availability, deliverable specifications, pacing, and performance across the campaign lifecycle. * Monitor pacing, CTR, viewability, and other metrics; flag at-risk campaigns, suggest options, and execute approved optimisations in Google Ad Manager and other platforms. * Investigate and resolve routine delivery, creative, targeting, and reporting issues across Google Ad Manager, ADvendio, and adjacent systems; escalate complex issues with context. * Brief managed service contractors on volume setup, creative trafficking, and reporting, and perform pre-launch QA on their output before go-live. * Maintain portfolio documentation and follow and help maintain standard operating procedures and delivery checklists. Required Qualifications: * Experience in digital advertising operations, ad ops delivery, or a closely related campaign delivery role. * Familiarity with ad serving platforms (e.g. Google Ad Manager) and booking systems (e.g. ADvendio or equivalent). * Strong organisational skills - able to manage multiple concurrent campaigns, deadlines, and quality checks across a portfolio. * Good attention to detail, particularly in campaign setup, creative compliance, and targeting. * Confident with delivery metrics - able to monitor pacing and performance and act on established optimisation processes. * Clear written and verbal communication - able to support sales colleagues, brief contractors, and produce stakeholder updates. Preferred Qualifications: * Advertising operations experience in a B2B publishing or media environment. * Familiarity with additional ad serving platforms (e.g. AdButler). * Exposure to programmatic delivery or revenue recognition processes. * Experience coordinating or briefing managed service or outsourced resources. We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance. We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow. We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. When applying, please attach your resume/CV to be considered. Salary Range: 48,800 USD to 66,733 USD #LI-MS1