Manager, Academic Program

Office of Undergraduate Studies:

The Office of Undergraduate Studies believes that every student should have an educational experience that prepares them to thrive academically and professionally. Our office delivers on this promise by offering innovative academic programs, serving as a hub for high-impact practices, providing undergraduate research opportunities, and developing campus-wide academic policies.

The Opportunity:

UCF's Office of Undergraduate Studies seeks a Manager, Academic Program to join their team. This position supports the coordination and management of High-Impact Practice (HIP) initiatives within Undergraduate Studies, with a significant focus on overseeing the full operations of HIP Course Designations from development through implementation, and general maintenance. It facilitates processes across faculty, departments, and review structures while ensuring effective communication, tracking, and reporting. The role also contributes to university-wide training, event planning, and program assessment efforts.

Responsibilities:

• HIP Course Designations - Operations: Manages the coordination and execution of HIP Course Designation operations. Manages committee processes, meetings, and events, ensuring efficiency and alignment with program goals. Coordinates communications with colleges, departments, faculty submitters, and faculty review committees. Manages the review process and re-review of courses. Maintains accurate records and documentation in collaboration with university stakeholders. Supports continuous improvement of systems and workflow.

• HIP Course Designations - Submissions: Serves as the primary technical manager for the TeamDynamix portal. Manages the full life cycle of submissions from intake through completion, ensuring accuracy and timely processing. Troubleshoots workflow and user issues.

• Training Management - Faculty and Staff: Coordinates and supports training and professional development opportunities related to HIPs for faculty and staff. Manages new HIP Course Designation webcourse training tool. Manages ongoing staff training initiatives, including the ASC webcourse, resource materials hub, workshops, panels, and other related opportunities. Continuously evaluates and implements new approaches to training and engagement.

• Event and External Outreach Management: Coordinates and manages logistics for HIP-related events, including the HIP Course Designation Showcase. Supports outreach efforts to promote participation, engagement, and visibility of HIP initiatives both internally and externally (e.g., HIP Collaborative meetings). Maintains and strengthens websites and print materials.

• Assessment and Tracking: Utilizes existing assessment platforms and data systems to evaluate program effectiveness, generate reports, and inform strategy. Contributes to the development and maintenance of HIP dashboards and supports efforts to promote HIP participation and outcomes across the university.

• Supervision: Directly supervises one or more student assistants, providing guidance, task management, and professional development support. Contributes to broader supervision and coordination of HIP student assistants as needed.

• Other duties as assigned: Provides additional support to Undergraduate Studies and university-wide HIP initiatives as needed, contributing to the overall success and advancement of HIPs.

Minimum Qualifications:

Bachelor's or Master's degree and 4+ years of relevant experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Experience working in a higher education, nonprofit, or similarly mission-driven environment.

• Experience coordinating programs, initiatives, or complex administrative processes from development through implementation.

• Demonstrated experience collaborating with multiple stakeholders, such as faculty, staff, or cross-functional teams.

• Demonstrated ability to analyze processes, track outcomes, and use data to inform decisions.

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.

• Experience supporting training, events, or outreach initiatives is a plus.

• Demonstrated initiative and ability to work independently in a fast-paced environment.

Additional Application Materials Required:

Please include a Cover Letter and Resume as part of your application. Applications without a cover letter will not be considered.

When applying please have all your documents ready to upload at the same time. Once the submission process is finalized, the system does not allow applicants to submit additional documents later.

Special Instructions to the Applicants:

The anticipated salary range for this position is $48,722- $54,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.