Human Resources Generalist

The Office of Human Resources seeks a customer-focused Human Resources Generalist to provide professional HR support in recruitment, onboarding, employee relations, HRIS administration, records management, compliance, and customer service. This position serves as a trusted resource for employees, applicants, supervisors, and campus departments while ensuring compliance with University, UNC System, State, and Federal policies and regulations. 100% in person position, this role is not eligible for remote/ hybrid work.

Essential Duties

- Serve as the primary point of contact for HR inquiries and provide guidance on employment, recruitment, onboarding, leave, payroll, benefits referrals, and HR policies. Front desk office support.

- Assist applicants with the online application process and coordinate background checks and new employee onboarding.

- Interpret and apply University and State HR policies, review personnel actions for compliance, and assist departments with hiring and HR transactions.

- Maintain employee records, process HR transactions in Banner and PeopleAdmin, prepare reports, ensure data integrity and electronic scanning of personnel files.

- Conduct HR audits (desk, leave, policies, website), support compliance initiatives, update HR communications and website content, and administer the Employee Service Awards Program and Succession Planning.

- Provide operational support by coordinating meetings, training, purchasing, office operations, and special projects.

Minimum Qualifications

- Bachelor's degree in Human Resources, Business Administration, or a related field; or an equivalent combination of education and experience. Prior experience in a human resources, administrative, or customer service role preferred.
- Strong customer service, communication, organizational, and problem-solving skills.
- Experience with Microsoft Office

Preferred Qualifications

- Higher education Human Resources experience.
- Experience with Banner, PeopleAdmin, or similar HR systems.
- Knowledge of UNC System or North Carolina State Human Resources policies.
- SHRM-CP, SHRM- SCP, PHR, or SPHR certification preferred.

Why Join Winston-Salem State University?

At WSSU, Human Resources plays a critical role in supporting employee success, operational excellence, and institutional mission. This position offers the opportunity to contribute to meaningful HR work in a collaborative, student- and employee-centered environment.

Review of applications will begin immediately and continue until the position is filled.

The Department of Human Resources exists to provide human resources functionality for all employees of Winston-Salem State University. Additionally, Human Resources provides classification, recruitment, and candidate selection guidance and processing for SHRA, EPS, EHRA and temporar positions. The department has responsibility for administering all benefit programs, employee relation administration, employee recognition and reward programs, salary administration, leave administration, position management, unemployment compensation, workers compensation, staff development training, as well as facilitation of both the American with Disabilities Act and Family Medical Leave Act.

137 Anderson Conference Center

Graduation from a four year college or university; or an equivalent combination of training and experience.

Special Note: This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of competencies are primarily those of the majority of positions in this class, but may not be applicable to all positions.

Two years of progressive experience in Human Resources.
Experience screening applicant qualifications to determine if they meet the position requirements through the use of an applicant tracking system.
Experience processing personnel actions and reports in a Human Resources Information System ( HRIS).
Experience interpreting and applying human resources principles,practices, policies,and procedures preferably in the areas of hiring and salary administration.
Experience providing consultation to business units regarding matters such as hiring, HRIS support, HR operations processes and procedures.
Experience providing direct customer service to job applicants.

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Please Note: A criminal background check will be conducted on candidate finalist prior to the offer of employment.

If no applicants apply who meet the required competency and T&E requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.

Failure to complete the application completely may result in you not being considered for the vacant position.

Your application for the position will not be complete until you receive an online confirmation number at the end of the process of applying for a position.

If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834