Pharmacy Care Coordinator I

Summary

Job Description:

Baptist Health is looking for a Pharmacy Care Coordinator I to join our team in Louisville, KY!

The Pharmacy Care Coordinator acts as an extension of the ambulatory clinic team to support patientaccess to high touch, complex medication therapies. Works in collaboration with insurance companies,nursing, social workers, and pharmacy to obtain appropriate authorization for medications including
registration with drug specific manufacturer programs when applicable. Performs tasks related toprescription billing including completing benefits investigations, assisting with the prior authorizationprocess, and locating copay assistance options for patients to ensure affordability of specialty medications.

The Pharmacy Care Coordinator escalates clinical support needs and questions to the pharmacist. Assistswith clinic intervention outcomes tracking to monitor value of services. Coordinates patient outreach duringclinic visits or via telephonic follow up to ensure continuity of care and optimize patient outcomes.
Responsibilities may include working to establish and maintain short- and long-term quality improvementgoals.

The scope and complexity of the position requires a diverse and highly developed skill set including but notlimited to time-management, communication, creativity, vision, teamwork, management, leadership,clinical knowledge base/skills, mentorship, change management, scholarship and teaching. Candidatesmust be able to work effectively with a multidisciplinary team, handling multiple responsibilities ln a fast-paced environment. This role may be physically positioned in a specialty medical clinic setting, centralized
call center, or alternate pharmacy location and work collaboratively with the pharmacist.

Qualifications:

• High School/GED required.

• National Pharmacy Technician Certification preferred

• 2 years pharmacy technician experience preferred

• Prior experience with third party billing, financial counseling, or medical terminology and coding preferred

• Prior experience with Epic EMR preferred

• Intermediate knowledge of computer systems and software, including Microsoft Excel and Microsoft Word preferred.

• Demonstrated ability to collaborate with healthcare providers and patients to communicate effectively as a patient

• advocate preferred.

Work Experience

Education