Driver License Examiner (West Oak Lane)

Do you thrive in a customer-focused environment and possess a keen eye for detail? Would you enjoy a career where you could promote driver and roadway safety while assisting Commonwealth residents achieve their goals and independence? If so, the Pennsylvania Department of Transportation (PennDOT) may have the position you have been searching for! We are excited to welcome an enthusiastic Driver License Examiner to join our team at the West Oak Lane licensing center in Philadelphia. This is a rewarding opportunity to administer examinations to assess the overall skill and competency of commercial (CDL) and non-commercial driver license applicants. Take pride in knowing your work cultivates a sense of safety and security throughout the community and apply today!

This position plays an important role in highway safety by conducting driving tests and reviewing various documents regarding identification. Through your work you will support secure licensing, fraud prevention, and positive customer service. As a Driver License Examiner, you will perform the following duties:

• Conduct Exams:Administer vision, knowledge, and road tests to evaluate driver qualifications
• Evaluate Vehicles:Check vehicle conditions such as lights, wipers, and inspection status
• Verify Identity:Review applications and identity documents to detect irregularities and fraud
• Customer Assistance:Provide information on licensing, renewals, transfers, and card products
• Process Records:Enter test results, issue products, and follow service policies and guidelines
• Maintain Standards:Follow safety procedures, REAL ID rules, and customer service requirements

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:15 AM to 4:45 PM, Tuesday - Saturday, with a 30-minute lunch.
• Overtime and travel to other driver license centers may be required as necessary.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years of experience obtaining, evaluating, and providing information to the public.

Special Requirements:

• All positions require an active Pennsylvania non-commercial Class C Driver's License or equivalent and twenty-one years of age at the time of application.
• All positions require no suspensions or revocations of a driver's license during the five year period immediately preceding employment.
• All employees in this job hired after February 28, 2022, are required to obtain an active unrestricted Class M driver's license within the first six months of employment or before the end of the probationary period and maintain it during employment.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.