Security Officer Front Desk Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Front Desk Associate in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer at a dynamic tech location, where you will welcome visitors, manage access, monitor the lobby, and support day-to-day security-related operations with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and being a reliable presence. Bring your agility, teamwork, and integrity to a people-first culture that values innovation.

Position Type: Full Time

Pay Rate: $28.14 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by following site-specific procedures, assisting employees, visitors, and vendors, and addressing security-related concerns in a professional manner.
• Monitor lobby activity, manage visitor check-in and sign-in processes, verify credentials, and help to control access to the location in line with established protocols.
• Answer phones, direct guests, receive and document deliveries, and support front desk operations for a fast-paced technology-focused location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate details to site contacts and/or emergency responders when appropriate.
• Maintain detailed logs, reports, and front desk records related to security-related events, visitor activity, and/or access control issues.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A guard card and/or license is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417