Security Officer Dispatch Console Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console Specialist in Dallas, TX, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a dynamic manufacturing and industrial location, where you will monitor activity, coordinate communications, and support timely responses to security-related concerns. In this role, you will help maintain order through strong attention to detail, customer service, and teamwork while representing our agile, reliable, and innovative values with integrity and a people-first approach.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, access communications, and when appropriate, emergency response activities within a manufacturing and industrial location.
• Monitor dispatch communications, receive and document calls for service, and coordinate the timely routing of officers and/or appropriate personnel to incidents, alarms, and routine requests.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear radio, phone, and/or digital communication with on-site teams and site leadership.
• Assist with tracking incident details, maintaining dispatch logs, and reporting unusual activity, equipment concerns, and/or operational issues in accordance with site policies.
• Conduct regular and random patrols around the business and perimeter when assigned, as working environments and conditions may vary by location.

Minimum Requirements:

• Possess supervisory experience.
• Be at least 21 years of age.
• Have at least 5 years of security-related experience.
• CPR/First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.