Accounts Receivable Specialist

The University of Minnesota seeks an Accounts Receivable Specialist I to support our Financial Operation Center department within the Controller's Office. Under general supervision, the Accounts Receivable Specialist I is responsible for performing basic accounts receivable activities and financial reporting transactions in support of a portfolio of Resource Responsibility Centers (RRC) in the Finance Operations Center. Additionally, the Accounts Receivable Specialist I collaborates with accounts receivable services and finance professionals within the Finance Operations Center to ensure appropriate and timely support. To succeed as an Accounts Receivable Specialist I, you should be professional, a team player, and attentive while being detail-oriented. You must be comfortable with using technology such as TeamDynamix (TDx) and Google Suite and excel at both verbal and written communication. Most importantly, as an Accounts Receivable Specialist I should have a genuine desire to meet the needs of others across the institution. You will report to the Accounts Receivable Manager.

Work environment: This hybrid position is based on the Twin Cities campus. For those located in the metro area, a minimum of three days per week in the office is expected. Internal and external applicants located near other UMN system campuses and across the State of Minnesota may also be considered, and we encourage all interested candidates to apply. Occasional travel to the Twin Cities campus may be required for events and all-staff meetings. Out of state candidates must be willing to relocate to Minnesota at their own expense.

Job Responsibilities with % of Time:

Accounts Receivable (85%)

• Review and analyze moderately complex billing, foundation transfer, and invoice adjustment requests sent to the Financial Operations Center prior to processing them by analyzing the request, and resolving conflicting or missing information using prior experience or knowledge base of the service center to ensure accuracy of invoicing and financial reporting. Requests will be processed following University standard methodologies, best practices, and procedures as well as independent review and research including using team resources.
• Collaborate and communicate with University staff, external customers, and colleagues as needed for clarification on billing requests, policy requirements, and best practices, with occasional guidance.
• Analyze customer and contact information in the Enterprise Financial System (EFS) vs. the information contained in the service request to determine if changes or updates are needed for existing customers or request new customer records to be created.
• When directed, review and analyze spreadsheets submitted, process for mass transaction upload, and assist departments with reconciliation to their subsidiary system.
• Analyze billing requests for applicability of sales tax, customer's tax exemption status, accurate sales tax calculations for all states, and with guidance will consult with the tax management office on more complex tax scenarios.
• Using the chart of accounts with developing proficiency and understanding, ensures chartfield string integrity on billing transactions to ensure accurate financial reporting.
• Understands, explains, interprets, and applies university accounts receivable policy to various scenarios.
• Collaborates with Accounts Receivable Services in the Controller's Office to obtain further guidance on best practices and policy as well as to make changes and updates to the customer record.
• Demonstrates a holistic understanding of billing requests of moderate complexity.
• Reviews billing transactions for accuracy and completeness, sets them for finalization, and submits credit and rebill transactions into the approval workflow.
• Understands where appropriate approvals are required in relation to accounts receivable activity.
• Collaborates with accounts payable specialists in the processing of returned goods and services as well as credit memos.
• Acts as a liaison with the UMN Foundation for fund requests and transfers.
• Understands beyond a basic level of key accounting and receivables functions, Generally Accepted Accounting Principles, and other guiding concepts with developing proficiency.

Professional Development (10%)

• May assist in the development of training manuals and procedures.
• Identifies and participates in opportunities for cross-training across unit functions to maintain adequate coverage of all functions.
• Completes professional development, education, and training activities.
• Participates in staff development based on individual need including ongoing skills training, DEI development, professional learning, service & scholarly activity, and engagement & well-being.
• As an individual contributor, models UMN dedication to crafting an inclusive work environment.

Other duties as assigned (5%)

Required Qualifications (please document on resume):

• BA/BS degree or a combination of related education and proven work experience equal to four years.
• Experience with standard technology platforms (e.g., word processing, data entry, email, and internet browsing).
• Ability to read and compile information according to prescribed methods.
• Ability to use logic to problem solve and find solutions.

Pay Range: $22.37 - $26.72 per hour; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Required application materials: Resume

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.