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MASTER OPERATION TECHNICIAN

Dairy Farmers of America

United States, Pennsylvania, Hummelstown

8190 Presidents Drive (Show on map)

Jun 04, 2026

General Purpose:

The Master Operations Technician works in a manufacturing environment and is responsible for producing and packaging a quality product while completing all assigned master sanitation duties. The worker runs, cleans and maintains assigned equipment while following all GMP, HACCP, safety and all other regulatory and plant policies and procedures.

The Master Operations Technician strives to achieve operations excellence and production goals, effectively communicates any deficiencies within assigned work area, promotes safety, maintains a sanitary food environment and improves product quality

Duties and Responsibilities

* Tank Operator

* CIP/COP Operator

* Cooker Operator

* Batching Coordinator

* Printer Operator

* Pre-Shift Coordinator

* Ensures all product produced is within accepted specifications

* Operates assigned equipment while producing minimal out-of-specification product

* Runs all required quality checks

* Completes all required logs

* Report safety and maintenance issues to your supervisor

* Completes and stores all required documents

* Ensures GMP, HACCP and safety procedures are followed, along with all plant documentation and compliance to regulatory policies and procedures

* Achieves production goals (KPIs), and communicates reasons targets are not met

* Ensures assigned equipment is cleaned according to documented procedure, and reports cleaning deficiencies to management

* May provide and/or receive input from across functional boundaries

* Understands organizational mesh points and potential synergies

* Integrates team efforts across the organization

* The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required.

Minimum Requirements:

Education and Experience

High School Diploma or GED
2-4 Years Food Manufacturing/Production Experience

Knowledge, Skills and Abilities

Considerable knowledge of plant operations
Proficiency with company computer systems
Able to operate production equipment, components, and peripheral accessories
Able to take initiative in performing job and seek increased responsibilities
Able to work independently and as part of a team
Able to communicate clearly and effectively, both verbally and in writing
Able to work in a fast-paced environment
Able to follow directions and meet deadlines
Able to take appropriate steps to find solutions to problems
Able to perform tasks and duties without constant supervision
Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Must be able to read, write and speak English

Reporting to this Position:

None

Backup Support to Position(s):

Hourly production staff as needed

Travel:

(Click on the appropriate box)

No travel required

5%-15% (1-3 times per year)

15%-25% (1-2 times per quarter)

25%-50% (up to 1 week per month)

50%-75% (up to 2 weeks per month)

75%-100% (3+ weeks per month)

Scope:

Indicate pertinent information such the job's revenue responsibility, number of direct/indirect reports, sales or volume, division or enterprise scope, etc.

DFA Physical Demands and Work Environment

Place an "X" in the appropriate response

	Never 0% of shift	Occasional 1-33% of shift	Frequent 34-66% of shift	Constant 67-100% of shift
*Physical Demands*
Sit			X
Stand			X
Walk			X
Grasp, handle, twist or type			X
Reach (forward or overhead)		X
Climb (stairs or ladder)		X
Squatting, kneeling or bending		X
Push/pull		X
Crawling		X
Driving a forklift			X
*Lifting/Carrying*
Up to 10 pounds		X
Up to 25 pounds		X
Up to 55 pounds		X
Up to 75 pounds	X
75-100 pounds	X
*Work Environment*
Use of chemicals Must maintain a constant state of alertness				X
Outdoor weather conditions	X
Wet or humid conditions (non-weather)		X
Refrigerated temps (non-weather) < 40	X
Elevated heat (non-weather) > 95		X
Noise > 80 decibels		X
Dust		X
Fumes		X
Ability to work around dairy/food products			X
Work in tight or narrow spaces		X
Working in, around & over lines/obstacles		X
Ability to work with limited supervision				X
Typical office environment			X
Typical manufacturing environment		X
Typical farm/livestock environment	X
Typical lab environment		X

Sensory Demands (Check all that apply)

Verbal Communication Touch Smell Hear Taste Reading Writing

Vision (Check all that apply)

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color vision (ability to identify and distinguish color)

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

An Equal Opportunity Employer including Disabled/Veterans