$51,971.00 - $79,062.00 Annually
Civil Service Permanent Full-Time
6/16/2026 11:59 PM Eastern
Insurance Department, Licensing Services Division
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THE POSITION
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Do you have the skills and experience to supervise a team that supports fairness and compliance in the insurance field? Apply for this Administrative Officer 1 position and serve as a Licensing Officer 1 with the Pennsylvania Insurance Department's (PID) Bureau of Licensing and Enforcement, Licensing Services Division. This position offers the chance to support important licensing processes that help protect consumers across the Commonwealth. Your work will guide a dedicated team and contribute to efficient service for specialty insurance licensing applicants. Make a real difference with us!
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DESCRIPTION OF WORK
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In this Licensing Officer 1 role, you will supervise a team that reviews and determines eligibility for specialty insurance licensing applicants within the Commonwealth. Our team will rely on you to ensure licensing activities run smoothly, guide improvements, and research and respond to complex inquiries. Your responsibilities will include:
- Supervise Staff: Manage the receipt, processing, and evaluation of specialty insurance licensing applications; determine work priorities; evaluate staff performance; provide training; and perform other supervisory duties
- Evaluate Processes: Analyze and review work processes, identify issues, and recommend improvements; research special projects for the Bureau
- Manage Inquires: Oversee public email inquiries and ensure staff provide timely and accurate responses; manage responses to written and verbal inquiries referred by the legislative office
- Professional Communication: Attend and lead meetings, make oral presentations, prepare complex or sensitive correspondence for the Bureau Director's signature; testify at formal administrative hearings as necessary
- Business Name Review: Manage and oversee the business entity and fictitious name approval process; liaise with other departments and bureaus to resolve issues
- System Guidance: Work with IT department and vendors to resolve technical issues and ensure enhancements support workflow needs
Interested in learning more? Additional details regarding this position can be found in the Position Description. Work Schedule and Additional Information:
- Full-time employment
- Work hours are 7:30 AM to 4:00 PM, Monday - Friday, with a 60-minute lunch.
- Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
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QUALIFICATIONS Minimum Experience and Training Requirements:
- Two years of experience in varied office management or staff work; and bachelor's degree; or any equivalent combination of experience and training.
Other Requirements:
- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
- You must be able to perform essential job functions.
How to Apply:
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
- Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
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EXAMINATION INFORMATION
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- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
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Commonwealth Of Pennsylvania
$51,971.00 - $79,062.00 Annually
dental insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
Jun 04, 2026