Remote New 
Student Services Analyst (AR&R)
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
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 United States, Arizona, Phoenix | |
 Jun 04, 2026 | |
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Student Services Analyst (AR&R) Job ID: 322775 Location: Phoenix College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $52,525.00 - $68,282.00/annually, DOE Grade 114 Work Schedule Monday - Friday, 8am - 5pm Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Funding Information This is a short-term assignment with a projected end date of 06/30/2027 with renewal based on available funds and the needs of MCCCD. Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Campus Statement Situated in central Phoenix, Arizona, Phoenix College (PC) welcomed its inaugural class of students on September 13, 1920. A comprehensive community college with over 17,000 students and more than 150 degree and certificate programs, including two bachelor's degrees, Phoenix College embraces a student-centered approach to ensure quality teaching and learning. PC is a designated Hispanic Serving Institution (HSI) and is nationally recognized with the Seal of Excelencia. In 2025, PC was named as one of the top 16 community colleges in the nation as a Most Promising Place to Work by the National Institute for Staff and Organizational Development (NISOD). Join our top-tier faculty and staff as we innovate and lead in higher education. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Student Services Analyst uses independent evaluation and analysis to resolve complex issues and make sound decisions and recommendations. This position coordinates enrollment-related activities within a large Admissions, Registration, and Records office and plays a key role in supporting day-to-day operations. Responsibilities include hiring, training, scheduling, and monitoring the work of part-time, temporary, and student employees, based on role. The role involves interpreting data and reports to address complex issues related to admissions, residency, records, graduation, athletic eligibility, and enrollment. The Analyst participates in Admissions & Records projects, conducts testing and training in the Student Information System (SIS) and reporting platforms, and works closely with students, parents, faculty, staff, administration, and the broader community. A strong emphasis is placed on providing excellent customer service while consistently "modeling the way" for other employees. This position also provides leadership and coordination for assigned areas such as student records, athletic eligibility, graduation processing, transcript evaluation, dynamic forms, staff training, and supervision of part-time support. The work involves administering policies and procedures, analyzing systems and data, troubleshooting issues, and developing strategies to improve efficiencies and meet departmental goals. This is a short-term assignment with a projected end date of 06/30/2027 with renewal based on available funds and the needs of MCCCD. Essential Functions 30% - Performs operational planning, program management, evaluation, and administration. This includes problem resolution and technical assistance in the areas of graduation processing, athletic eligibility, and/or transcript evaluation. 20% - Reviews program requirements criteria to evaluate and determine eligibility; and/or evaluates policy to determine and ensure compliance. Researches program opportunities, industry standards, trends, best practices, emerging technologies, and makes recommendations for implementation. Coordinates, implements, and evaluates processes and procedures. 20% - Implements program outreach and/or recruitment and retention activities. Designs, develops, maintains and delivers program resource information, presentations, reports, correspondence, and promotional material. Conducts surveys and/or analyzes and maintains program data to gauge program effectiveness. 20% - Performs various reporting functionalities within the National Student Clearinghouse. Serves as a program and customer liaison, providing program and policy advisement and related information. Monitors and coordinates the provision of information and technical assistance regarding applicable laws, policies, rules and regulations. Creates and maintains files, records and databases. 10% - Plans, organizes, and assigns the work of part-time staff when serving as a lead worker. Assigns, supervises, reviews and evaluates the work of staff. Performs other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications 1. Two (2) or more years of experience coordinating or managing the operations of graduation 2. Two (2) or more years of experience resolving issues and complaints, and/or responding to various types of complex student questions 3. Two (2) or more years of experience providing training to others 4. Two (2) or more years of experience using Student Information Systems (SIS), reporting systems, and other office software 5. Two (2) or more years of experience working with admissions, registration, and student records policies, procedures, statutes, or regulations, through concrete examples 6. Strong written communication skills as demonstrated in cover letter 7. One (1) year of full-time, relevant MCCCD experience within the previous two (2) years Special Working Conditions the employee must meet district minimum standards regarding driving: https://www.maricopa.edu/about/careers/application-information#mvd ADA AND OTHER REQUIREMENTS Positions in this class typically require: reaching, standing, walking, lifting, typing, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body. Working Conditions: Work is routinely performed in an indoor, office environment. How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu MCCCD is an Equal Opportunity Employer. Posting Close Date Apply on or before 06/16/2026 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.erp.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322775&PostingSeq=1 jeid-40c9dec75449f74aa3f2c39419954a1b | |