Infrastructure SRE Architect & Engineering Lead

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Infrastructure SRE Architect & Engineering Lead

Location(s): Chicago, IL
(Remote)

Job Description
The Infrastructure SRE Architect & Engineering Lead is responsible for defining and driving the enterprise-scale reliability, observability, and automation strategy across infrastructure services. This role operates at the intersection of architecture, engineering, and operations-establishing standards, guiding engineering practices, and ensuring that reliability engineering principles are embedded into day-to-day service delivery.

• Define and govern enterprise observability and reliability engineering standards, including SLO frameworks, service health models, and instrumentation strategies.
• Lead the design and evolution of observability architectures, including dashboards, alerting strategies, and telemetry integration patterns.
• Establish and drive reliability practices such as SLO management, error budget governance, and proactive risk identification.
• Oversee the development and scaling of automation capabilities, including self-healing workflows, validation pipelines, and configuration compliance controls.
• Provide technical leadership for reliability analysis, including identification of systemic risks, failure patterns, and resilience gaps across infrastructure domains.
• Drive continuous improvement through structured analytics, including performance trends, capacity insights, and cost optimization opportunities.
• Partner with platform engineering and client stakeholders to evaluate and implement new observability and automation capabilities.
• Lead post-incident review frameworks focused on detection effectiveness, diagnostic quality, and prevention strategies.
• Maintain and prioritize a strategic backlog of reliability and automation initiatives aligned to business objectives.
• Mentor engineering teams and promote adoption of SRE principles, modern operational practices, and engineering-driven service delivery.

• Strong expertise in Site Reliability Engineering (SRE) principles, including SLO/SLI design, error budget management, and reliability modeling
• Deep knowledge of observability platforms (e.g., Datadog, Dynatrace, Prometheus, Grafana, Splunk) and telemetry design (metrics, logs, traces).
• Advanced experience designing automation solutions using tools such as Ansible, Terraform, or cloud-native orchestration frameworks.
• Experience building and operationalizing monitoring, alerting, and incident response frameworks at scale.
• Strong understanding of infrastructure platforms (cloud, compute, storage, network) and their reliability characteristics.
• Demonstrated ability to perform system-level analysis, including trend analysis, capacity modeling, and failure pattern identification.
• Experience leading large-scale engineering or transformation initiatives across distributed teams.
• Strong stakeholder management and communication skills with the ability to influence senior technical and business leaders.

• Experience implementing SRE practices within managed services or enterprise IT operating models.
• Familiarity with AIOps, event correlation, and predictive analytics platforms.
• Experience with CI/CD pipelines and integrating observability and automation into software delivery lifecycles.
• Knowledge of FinOps practices related to observability and telemetry cost optimization.
• Exposure to platform engineering concepts and internal developer platforms (IDPs).
• Relevant certifications such as AWS/Azure Architect, Google Professional Cloud DevOps Engineer, or Certified Kubernetes Administrator (CKA).
• Experience defining and measuring operational KPIs tied to business outcomes and service performance.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.