Strategic Project Coordinator | Executive Assistant

PURPOSE: This position provides primary high-level administrative support to the Chief Business Officer, Chief Marketing + Business Development Officer and Chief Operations Officer. Assist with projects and company initiatives. This individual embodies the culture of Mall of America.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Plan and coordinate all administrative, financial, and operational activities for the Executive team.
• Sustain and strategically manage executive daily calendars ensuring alignment with priorities.
• Arrange travel, including transportation, hotel, and any special needs in the U.S. / International.
• Assist in managing the flow of information and ideas between the Executive team to leadership ensuring visibility and alignment across departments.
• Coordinate and support meetings including scheduling, room setup, food and beverage arrangements, and gift coordination for guests as needed.
• Facilitate guest and VIP passes, manage donation requests, and coordinate VIP invitations and events to ensure a seamless and elevated experience.
• Assist in annual strategic planning process, budgeting and tracking results for the company.
• Design and produce high-quality presentation decks for monthly marketing recaps, quarterly tenant and employee meetings, speaking engagements, project proposals and executive and strategic partnership materials.
• Work collaboratively across departments to build strong cross-functional relationships, identify opportunities and support shared goals and initiatives.
• Stay current on trends, news, and innovations across the retail, entertainment, and hospitality industries; bring a curious, proactive mindset to identifying ideas that keep MOA relevant and ahead of the curve.
• Work on cross-functional, company-wide projects or special initiatives; bring together important stakeholders and help drive decisions.
• Support popup retail activations and serve as a liaison with the merchandise team to operationalize temporary store concepts and in-mall retail experiences.
• Complete ad hoc projects as assigned, such as ownership community engagement and/or ownership personal tasks.

PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:

• 1-2 years of professional office administrative experience preferred.
• 1-2 years of experience in project coordination.
• Excellent communicator; able to interact with people at all levels in a confident, professional manner.
• Commitment to excellence; perform duties at the highest level possible on a consistent basis.
• Highly logical, analytical, and innovative thinker.
• Energetic, self-reflective, and self-motivated.
• Demonstrate ability and temperament to work with sensitive information.
• Expert Microsoft Office skills: Word, PowerPoint and Excel; proficiency with AI tools and a curiosity to continuously explore new technologies to improve efficiency and output quality.
• Ability to think outside of the box with a sense of urgency.
• Attention to detail and highly organized. Ability to operate with ease at all levels from strategy to execution.
• Ability to manage multiple projects and competing priorities in a complex environment.
• Ability to manipulate and analyze large data sets, draw insight from analysis and package into presentation for various audiences.
• Team player; have a team-oriented experience and approach.

PHYSICAL JOB REQURIEMENTS

• Sitting, frequently, 70% of time spent on computer, phone and meetings.
• Stand and move, occasionally, 15 - 20%
• Perform repetitive motion (using keyboard), frequently, 60% of time
• Kneel and bend, infrequently, less than 5% of time
• Reach at or above shoulder level, infrequently, less 5% of time
• Reach at or below shoulder level, infrequently, 5% of time
• Lifting/carry up to 10 lbs, infrequently, 5% of time
• Lift/Carry up to 50 lbs, infrequently, less 5% of time
• Pushing/pulling, occasionally, 15% of time
• Stoop/Squat, occasionally, infrequently, less than 5%
• Ability to change positions - frequently.